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Constant crashes

Anonymous
2024-05-15T17:05:10+00:00

Recently built my new pc, had smooth sailing for around a month apart from overclocking BSOD's, now am getting constant crashes, checked reliability viewer, they are all marked as LiveKernelEvent but with different error codes.

This is the most recent one:

Description

A problem with your hardware caused Windows to stop working correctly.

Problem signature

Problem Event Name: LiveKernelEvent

Code: 193

Parameter 1: 801

Parameter 2: ffffffffc0000182

Parameter 3: 0

Parameter 4: 0

OS version: 10_0_22631

Service Pack: 0_0

Product: 256_1

OS Version: 10.0.22631.2.0.0.256.48

Locale ID: 8192

I have the crash dump, but don't know how to post it.

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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5 answers

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  1. DaveM121 891.6K Reputation points Independent Advisor
    2024-05-15T18:20:35+00:00

    Glad to help!

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  2. Anonymous
    2024-05-15T18:16:13+00:00

    Hey Dave,

    Have just done this, I'll run it for a while to see if it crashes anymore and get back to you.

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  3. DaveM121 891.6K Reputation points Independent Advisor
    2024-05-15T17:54:18+00:00

    Your kernel dump file indicates that it is the device driver on your graphics card that is causing the system to crash, the minidump file indicates it is the Windows system game filter driver caused that crash.

    Completely remove the current graphics card device driver using the widely available free DDU utility, then restart your PC and go to the support page for your PC on the manufacturer's website to download and install their recommended version of the graphics card device driver.

    A slightly older version of that driver is more stable than the latest version.

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  4. Anonymous
    2024-05-15T17:49:10+00:00

    Hey Dave,

    Thanks for the fast reply, I'm sending you two links, one is for the minidump you referred to and the other is a livekernelevent dump that I also have from another recent crash.

    WATCHDOG-20240515-0830.rar

    051524-9312-01.rar

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  5. DaveM121 891.6K Reputation points Independent Advisor
    2024-05-15T17:36:02+00:00

    Hi, I am Dave, I will help you with this.

    Please upload any minidump files you have, I will check those to see if they provide any insight into a potential cause of the system crashes.

    Open Windows File Explorer.

    Navigate to C:\Windows\Minidump

    Copy any minidump files onto your Desktop, then zip those up.

    Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.

    Then post the link here to the zip file, so we can take a look for you.

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