- Which game are you trying to download and install from EA (you forgot the screenshot),
and what brand and model cpu and graphics processor does your machine use ?
Would that old version of .NET Framework be v3.5 or older ?
If so, you may need to enable .NET 3.5 in....
Settings > System > Optional Features > Related Settings - More Windows Features...
Verify the box next to .NET Framework 3.5 is ticked ( The other two sub headings don't need to be enabled for games).
[Or via - Control Panel > Programs and Features - Turn Windows Features On or Off (top left ]
.