Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best
to help you.
I'll be asking a few questions so I can have a better idea what solutions to provide.
When was the last time it worked properly? What are some of the steps you tried to fix the issue, so I don't have to suggest again.
If you recently installed the May updates and it's causing an immediate issue, I'd recommend uninstalling it.
https://support.microsoft.com/en-us/windows/how...
Kind regards,
John DeV
Independent Advisor