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Blue screen error

Anonymous
2024-05-13T04:07:31+00:00

I'm getting bsod. Tried to recover it already even using Windows Recovery. Can I just reinstall Windows 10? This is an old computer.

Windows for home | Windows 11 | Performance and system failures

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Tin Luna 25,535 Reputation points Independent Advisor
2024-05-13T04:43:44+00:00

Hi Venus,

I'm Christine, I'll be happy to assist you. Looks like you're experiencing BSOD error on your device. No worries, I'll do my best to help you.

I understand that you have already tried some steps and you would like to perform clean installation of Windows 10 instead. Yes, you may reinstall Windows 10.

Please prepare an empty flashdrive with at least 8GB Storage. You may follow the steps from the link below on how to perform Clean install of Windows 10 posted by

Andre Da Costa.

How to: Perform a Clean Install or Reinstall of Windows 10

https://answers.microsoft.com/en-us/insider/for...

Please let me know the result. I'll be happy to assist you all the way until it's resolved.

Thank you,

Christine L

Independent Advisor

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