Windows 11 Setup error.

Question

I am upgrading from Windows 10 to 11, and when I open the setup I get this error, 'Windows cannot read the ˂ProductKey˃ setting from the unattend answer file, how do you fix this.

Answer 1

Okay thanks!

Answer 2

Hi Lucas,

Please ensure no media is inserted into the CD/DVD drive, card reader, etc. Though you're running setup from the ISO, the setup process may be trying to read the product key from the CD/DVD media or other location.

If that doesn't help, share the following setup log file on OneDrive/Dropbox and post the link here:

C:$WINDOWS.~BT\Sources\Panther\setupact.log

(How-To: Share OneDrive files and folders - Microsoft Support)

Also, let me know if you're trying to upgrade to Windows 11 on a Virtual machine.

Answer 3

Thank you for the suggestion Ramesh, but It didn't solve my problem, I am not using installation media, I am directly installing from the ISO from the Microsoft website.

Answer 4

Hi Lucas,

If you have media inserted into your DVD drive, please eject it. The setup process might be reading from the DVD media and causing that error.

Also, unplug all other USB flash disks.

Solved threads:

https://learn.microsoft.com/en-us/answers/questions/433918/error-installing-win10-windows-cannot-read-the-(pr https://answers.microsoft.com/en-us/windows/forum/all/windows-10-clean-install-error-windows-cannot-read/f1b579cc-2e99-4c88-8ae7-d1e73577b2e2https://answers.microsoft.com/en-us/windows/forum/all/windows-cannot-read-the-productkeys-setting-from/4c52b4a7-987f-4ee2-a613-519a9e227249