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Windows Crashing, potential memory error

Anonymous
2024-05-11T01:54:55+00:00

Hello!

My PC has been crashing recently, and I am pretty sure it is some kind of ram/memory error, but I wanted to ask around before I buy new ram if I dont have to. This error was first noticed with a crashing of Dota 2, giving a "pak01 vpk corrupt" error message. This has now progressed to my entire PC crashing, and I believe these are related issues. I have the dmp files, but I am not sure how to read them to be honest.

Anyone have and ideas?

Thanks,

Jack

Windows for home | Windows 10 | Performance and system failures

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  1. Jan J.23 13,665 Reputation points Independent Advisor
    2024-05-11T16:46:24+00:00

    Thanks for the reply. Yes, it's off already. Let me know if you need help with the suggestions/steps. Thank you.

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  2. Anonymous
    2024-05-11T14:09:01+00:00

    When I type verifier /reset, it says no settings were changed. Does that mean it was already off? I will follow the other steps

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  3. Jan J.23 13,665 Reputation points Independent Advisor
    2024-05-11T10:21:44+00:00

    The dmp files indicate driver errors related to the Nvidia graphics driver and RGB lighting controller drivers.

    1. Disable the Driver Verifier again as it will trigger your computer another crash.

    Open Command Prompt as an administrator

    then type in

    verifier /reset

    and press enter

    1. Clean and install Nvidia graphics drivers.

    Download the latest graphics driver from the Manufacturer's support website.

    Select Custom

    Then Perform a clean installation.

    Restart your computer.

    1. Driver Verifier indicates that a driver related to RGB controller software is causing a crash.

    If you have any software related to RGB temporarily uninstall that RGB controller software.

    1. Some of the DMP files indicate memory-related crashes. Perform a Memory test to detect or check if you have faulty memory or can be a bad memory slot. We need at least 8 passes.

    Memory problems.

    https://answers.microsoft.com/en-us/windows/for...

    MemTestX86 - Test RAM With

    https://www.tenforums.com/tutorials/14201-memte...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  4. Anonymous
    2024-05-11T06:23:48+00:00

    Here is the link to the file in onedrive: Minidumps.rar Most recent crash: 051024-10968-01.dmp

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  5. Jan J.23 13,665 Reputation points Independent Advisor
    2024-05-11T02:29:28+00:00

    Hi, I'm Jan and I'm happy to help you today. I'm sorry you're having this problem. Please check if it creates a dmp file and share the latest dmp files for us to diagnose the cause of the computer crash/BSOD. Thank you

    Please find this folder.

    C:\Windows\Minidump

    Put the files in a zip

    upload files to OneDrive

    Share the link here.

    Thank you

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