BSOD problem Win11

Question

For analysis of this file, run !analyze -v nt!KeBugCheckEx: fffff8005c617f80 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffff94008d86b9e0=0000000000000101 20: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * *******************************************************************************

CLOCK_WATCHDOG_TIMEOUT (101)
An expected clock interrupt was not received on a secondary processor in an
MP system within the allocated interval. This indicates that the specified
processor is hung and not processing interrupts.
Arguments:
Arg1: 0000000000000006, Clock interrupt time out interval in nominal clock ticks.
Arg2: 0000000000000000, 0.
Arg3: ffff94008d2a2180, The PRCB address of the hung processor.
Arg4: 000000000000000a, The index of the hung processor.

Debugging Details:
------------------

*** WARNING: Check Image - Checksum mismatch - Dump: 0x210d9b, File: 0x210ec3 - C:\ProgramData\Dbg\sym\BTHport.sys\FE108757203000\BTHport.sys

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 546

    Key  : Analysis.Elapsed.mSec
    Value: 11465

    Key  : Analysis.IO.Other.Mb
    Value: 4

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 33

    Key  : Analysis.Init.CPU.mSec
    Value: 139

    Key  : Analysis.Init.Elapsed.mSec
    Value: 137650

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 99

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0x101

    Key  : Bugcheck.Code.TargetModel
    Value: 0x101

    Key  : Dump.Attributes.AsUlong
    Value: 1008

    Key  : Dump.Attributes.DiagDataWrittenToHeader
    Value: 1

    Key  : Dump.Attributes.ErrorCode
    Value: 0

    Key  : Dump.Attributes.KernelGeneratedTriageDump
    Value: 1

    Key  : Dump.Attributes.LastLine
    Value: Dump completed successfully.

    Key  : Dump.Attributes.ProgressPercentage
    Value: 0

    Key  : Failure.Bucket
    Value: CLOCK_WATCHDOG_TIMEOUT_INTERRUPTS_DISABLED_nt!KeAccumulateTicks

    Key  : Failure.Hash
    Value: {8a15b9bb-bc5a-1f75-0cf3-5add54ec4c0d}

BUGCHECK_CODE:  101

BUGCHECK_P1: 6

BUGCHECK_P2: 0

BUGCHECK_P3: ffff94008d2a2180

BUGCHECK_P4: a

FILE_IN_CAB:  052524-16125-01.dmp

DUMP_FILE_ATTRIBUTES: 0x1008
  Kernel Generated Triage Dump

FAULTING_PROCESSOR: a

PROCESS_NAME:  cs2.exe

FAULTING_THREAD:  ffffab04af860080

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

IP_IN_FREE_BLOCK: 0

STACK_TEXT:  
ffff9400`8d86b9d8 fffff800`5c6ae09a     : 00000000`00000101 00000000`00000006 00000000`00000000 ffff9400`8d2a2180 : nt!KeBugCheckEx
ffff9400`8d86b9e0 fffff800`5c4e2634     : 00000001`06f0b699 00000001`07079669 00000000`00006e48 00000000`00000000 : nt!KeAccumulateTicks+0x1cadea
ffff9400`8d86ba40 fffff800`5c4e42ef     : 00000000`00000020 00000000`00001388 00000000`00006e00 00000000`000041bc : nt!KiUpdateRunTime+0xf4
ffff9400`8d86bc00 fffff800`5c4e06a8     : 00000000`00000000 00000000`00000000 ffff9400`8d851180 00000000`00000000 : nt!KiUpdateTime+0x63f
ffff9400`8d86bea0 fffff800`5c4dff6a     : fffff800`5ce5fef8 00000000`00000001 00000000`00000001 00000000`0000000c : nt!KeClockInterruptNotify+0x228
ffff9400`8d86bf40 fffff800`5c467ccc     : 00000001`0707a9f6 ffffab04`921680c0 ffffab04`92168170 00000000`00000000 : nt!HalpTimerClockInterrupt+0x10a
ffff9400`8d86bf70 fffff800`5c61a18a     : fffff60e`755b6830 ffffab04`921680c0 ffff9400`8d851180 00000000`00000000 : nt!KiCallInterruptServiceRoutine+0x9c
ffff9400`8d86bfb0 fffff800`5c61aa57     : fffff60e`755b6830 ffff9400`8d851180 00000000`00000000 00000000`2c90f2f2 : nt!KiInterruptSubDispatchNoLockNoEtw+0xfa
fffff60e`755b67b0 fffff800`5c558288     : ffff9400`8d853f38 00000000`00000000 00000000`00000000 ffff9400`8d853f38 : nt!KiInterruptDispatchNoLockNoEtw+0x37
fffff60e`755b6940 fffff800`5c58deb4     : ffffab04`b0a430c0 ffffffff`ffffffff ffff9400`8d853f38 00000000`00000000 : nt!KiIpiSendRequestEx+0x7c
fffff60e`755b6980 fffff800`5c58ddd2     : fffff60e`755b6b00 fffff60e`755b6a40 00000000`00000001 00000000`00000001 : nt!KxFlushMultipleTb+0xa0
fffff60e`755b69f0 fffff800`5c510a5d     : fffff60e`755b6b30 000001ce`68701000 00000000`00000000 fffff60e`755b6b40 : nt!KeFlushMultipleRangeTb+0x9e
fffff60e`755b6a70 fffff800`5c510623     : ffffab04`b0a43740 00000000`00000000 00000000`0000000e fffff60e`755b6e44 : nt!MiFlushTbList+0xcd
fffff60e`755b6aa0 fffff800`5c517889     : fffff60e`755b7810 00000000`00000000 ffffab04`b0a430c0 fffff60e`755b6e28 : nt!MiTerminateWsleCluster+0x373
fffff60e`755b6c50 fffff800`5c517238     : fffff60e`755b6e80 000001ce`6873f000 80000005`16d98867 fffff60e`755b6e48 : nt!MiDeletePteWsleCluster+0xc9
fffff60e`755b6d80 fffff800`5c9a0110     : ffffab04`b206e160 ffffab04`b0a43588 00000000`00000000 fffff800`5c50bf4c : nt!MiDecommitPages+0x958
fffff60e`755b77d0 fffff800`5c9a0eeb     : 00000000`00000000 00000000`00000000 fffff60e`755b78c0 00000000`00000000 : nt!MiDecommitRegion+0x80
fffff60e`755b7880 fffff800`5c9a0bb5     : 00000000`00000000 00000000`00000001 ffff90d2`0e57280c fffff800`5c41258a : nt!MmFreeVirtualMemory+0x2fb
fffff60e`755b79c0 fffff800`5c62d505     : ffffab04`af859080 00000000`00000000 00000000`000000a9 00000000`000000ff : nt!NtFreeVirtualMemory+0x95
fffff60e`755b7a20 00007ffd`a4fefd14     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25
00000063`f51ed408 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffd`a4fefd14

SYMBOL_NAME:  nt!KeAccumulateTicks+1cadea

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

IMAGE_VERSION:  10.0.22621.3593

STACK_COMMAND:  .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET:  1cadea

FAILURE_BUCKET_ID:  CLOCK_WATCHDOG_TIMEOUT_INTERRUPTS_DISABLED_nt!KeAccumulateTicks

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {8a15b9bb-bc5a-1f75-0cf3-5add54ec4c0d}

Followup:     MachineOwner
---------

Answer 1

Thanks for the reply. The dmp file indicates driver errors related to Bullguard Security Software. Fully clean and uninstall the Third-party antivirus using their remover/uninstall tool. Then observe if your system stabilizes.

If your computer encounters another BSOD, share the newly generated dump file.

Answer 2

Thanks for the reply. The dmp file indicates driver errors related to Bullguard Security Software. Fully clean and uninstall the Third-party antivirus using their remover/uninstall tool. Then observe if your system stabilizes.

If your computer encounters another BSOD, share the newly generated dump file.

Answer 3

Hi Jan,

Here is the --> File

Thank you for trying to assist.

//Fredrik

Answer 4

Hi, I'm Jan and I'm happy to help you today. I'm sorry you're having this problem. Please check if it creates a dmp file and share the latest dmp files for us to diagnose the cause of the computer crash/BSOD. Thank you

Please find this folder.

C:\Windows\Minidump

Put the files in a zip

upload files to OneDrive

Share the link here.

Thank you

Answer 5

I have the problem above and the computer is just recently built. I need to restart games several times and still they crash and it is not every game it is random. What can we learn from above information.

Win 11

I9 14900KS

Gigabyte Z790 Aorus Master X

G Skill 4 x 32GB

WD Black SN850X 4TB

ASUS TUF-RTX4080S