50056 Booking Certificate Error

Question

I've tried to book an exam 'SC-900' and i keep encountering an Error message (50056: Sorry, we are having a service interruption and we are unable to complete your transaction). This is the first time i have come across this and have never had this issue when booking exams before.

• I've cleaned my cached credentials and that hasn't helped
• I've retyped all my details again and that hasn't helped
• I've used a private tab in the browser and different browsers and that hasn't helped either
• I've tried multiple different devices and that hasn't helped either

Could i please be assisted on what i need to do. I think there might be something wrong with my account not allowing me to book.

Answer 1

Hi @Peter Piek ,

Please note that Microsoft Certification / Exams is currently not supported in the Q&A forums, the supported products are listed over here https://learn.microsoft.com/en-us/answers/products.

You can ask the experts in the dedicated Microsoft Certification - Exams - Exam Registration and Scheduling forum over here:
https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_exam

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Best regards,
Leon