Kernel Data Inpage Error on first Boot

Question

Hi Everyone,

I have an Alienware Aurora R16 from Dell about 8 months now. About 3 weeks ago, I'm starting to get a Stop Code "Kernel Data Inpage Error" and sometime just blank screen when I first turn on the pc. Then after it rebooted, it's fine to log into Windows.

I've already done a Disk check, C: drive system files check, and online repair system files.

Can someone suggest what's wrong with the machine and how to fix it? Thank you all in advance.

Answer 1

Hi,

It may help to look at the minidump files from the blue screen crashes.

Can you zip up the minidump files in the C:\Windows\Minidump folder and make available (provide link) via a public folder on OneDrive or similar site.

Here's a link on using OneDrive:

http://windows.microsoft.com/en-ca/onedrive/sha...

If you have problems zipping the minidump files copy the minidump files to another location such as a folder on the Desktop.

Also, you do not necessarily have to zip up the minidump files, you can upload them one at a time.