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Huon | Microsoft Community Support Specialist
Why does a Mouse Pointer HIDE the TOOLTIPS? My TOOLTIPS or POPUP Help Bubbles are underneath the Mouse Pointer and are not readable!
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
Hopefully self explanatory? The 'Mouse Pointer' hides the explanatory tooltip bubble that pops up when you float the pointer over a menu command item, making it unreadable. This problems appears to become worse as the resolution increases. I would have thought a TOOLTIP distance and placement option in the settings would eradicate this error and allow the helpful tips to be visible and helpful as intended.
Windows for home | Windows 10 | Accessibility
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Anonymous
2024-05-14T01:33:55+00:00 -
Anonymous
2024-05-12T08:30:14+00:00 Hi,davidgo01
Welcome to the Microsoft Community.
Generally speaking, there is no situation where the mouse pointer will hide the tool.
Please send me a screenshot or video of your situation, so I can better understand your situation and try to solve the problem for you.
In the meantime, you can also try to create a new local account to see if these problems still occur. Create a user account in Windows - Microsoft Support
Wish you solve the trouble soon!
Best Regards,
Huon | Microsoft Community Support Specialist