50056 Error when scheduling exam

Rafał Adamczyk 1 Reputation point
2021-05-20T13:24:28.763+00:00

Dear team,

While trying to schedule my AZ-900 exam I am encountering: 50056: Sorry, we are having a service interruption and we are unable to complete your transaction. Please contact customer support.

What could be the reason? I have my personal and organization Microsoft accounts connected. All seems to be ok.

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  1. Dave Patrick 426.1K Reputation points MVP
    2021-05-20T13:25:55.3+00:00

    Microsoft Certification Program is supported on their own forums. I'd try asking for help with exam scheduling in dedicated forums here. (Participate\Ask A Question)
    Exams/Exam Registration/General Registration Questions
    Exams /Exam Registration and Scheduling/Scheduling with Pearson Vue
    Pearson VUE Customer service
    Pearson VUE contact / chat

    --please don't forget to Accept as answer if the reply is helpful--

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  2. Andreas Baumgarten 92,711 Reputation points MVP
    2021-05-20T13:25:59.027+00:00

    Hi @Rafał Adamczyk ,

    Microsoft Certification / Exams is currently not supported in the Q&A forums.

    Maybe one of the links is helpful:

    Microsoft Training & Support: https://trainingsupport.microsoft.com/

    Microsoft Learn: https://techcommunity.microsoft.com/t5/microsoft-learn/ct-p/MicrosoftLearn

    Pearson VUE: https://home.pearsonvue.com/microsoft/
    Pearson VUE Customer Service: https://home.pearsonvue.com/Test-takers/Customer-service.aspx

    ----------

    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Regards
    Andreas Baumgarten

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