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Explorer.exe hangs with auditing

Anonymous
2024-05-24T17:25:44+00:00

This past few days explorer.exe has often hanged and crashes, then restarted. I've managed to find with event viewer that at the same time of these occurances, security audits are happening.

I've heard there are often frequent audits but surely they should not affect the OS so bad.

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2024-05-25T10:41:57+00:00

    Dear Jordan Sidford,

    Welcome to the Microsoft Community!

    I understand that you’re experiencing issues with File Explorer crashing in Audit Mode. To address this, I recommend exiting Audit Mode to see if the problem resolves. Here are a few methods you can try:

    Method 1: Command Prompt

    1. Press Windows + X and select Command Prompt (Admin).
    2. Enter the following command and press Entersysprep /oobe /generalize.

    Please note that each time you run the sysprep command with the /generalize switch, the licensing state of Windows is reset.

    Method 2: Registry Edit

    1. Type regedit in the Windows search bar and press Enter.
    2. Navigate to HKEY_LOCAL_MACHINE>SYSTEM>Setup>Status.
    3. Click on Status, and you will see a registry key item called AuditBoot. Change this value to 0. Disclaimer: Generally, modifying registry subkeys or work group is intended for advanced users, administrators, and IT Professionals. It can help fix some problems, however, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For further protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click How to back up and restore the registry in Windows - Microsoft Supportto view the article.

    Method 3: Sysprep.exe

    1. Run C:\\Windows\\System32\\sysprep\\sysprep.exe.
    2. Change System Cleanup Action to Enter System Audit Mode.
    3. Click OK to reboot.

    Please remember to back up your data before making any changes to your system. After following these methods, your system should exit Audit Mode and be ready for further configuration or deployment.

    If you have any further questions or need additional assistance, please don’t hesitate to ask.

    Best Regards,

    Martin | Microsoft Community Support Specialist

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