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Windows 11

Anonymous
2024-05-26T19:57:52+00:00

Hello. Please help me. What is this HARMONYBACKUP folder. I can not enter and can not delete. Is this same virus or malware? How i can delete if not will be problem?

Windows for home | Windows 11 | Security and privacy

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Anonymous
2024-05-27T08:18:23+00:00

Hello Windows 11 question 11, welcome to the Microsoft community!

According to your feedback, you are experiencing a problem with the HARMONYBACKUP folder that cannot be removed!

I would like to check with you if you have downloaded the program ZoneAlarm?

If you have, you can post this question at the following link:

support.zonealarm.com

DISCLAIMER: Microsoft provides no implied or other warranties and/or guarantees and is not responsible for the information or any technology-related support you receive from third-party linked sites.

You can also try changing the owner to your account or administrator group. Grant full control to authenticated users.

See if you can remove it completely

I hope the above information is helpful to you!

Kirito|Microsoft Community Support Specialist

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  1. Anonymous
    2024-05-28T00:58:06+00:00

    Thank you for your reply.

    We are glad that your problem has been solved.

    Thank you for your understanding and support.

    Hope you have a great day!

    Kirito|Microsoft Community Support Specialist

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  2. Anonymous
    2024-05-27T11:24:55+00:00

    Thank you sir. I was used CMD for delete and it has deleted

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