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I keep getting bluescreens UNEXPECTED_KERNEL_MODE_TRAP

Anonymous
2024-04-18T16:24:07+00:00

Hi, In Siemens NX while generating toolpath i get bluescreen, I've already tested another RAM memory and its not the case, Updating Windows to the newest version, changing dump memory, unistalling and installing once again Graphics card and tis drivers and in CMD: chkdsk, sfc /scannow, DISM /online /cleanup-image /restorehealth. Nothing helps.

Checking by using app Bluescreenview and windows event log i recieve this (pics)

Source: Kernel-Power

Id: 41


Windows for home | Windows 11 | Performance and system failures

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  1. DaveM121 891.6K Reputation points Independent Advisor
    2024-04-19T14:38:23+00:00

    I tried to download that new minidump file, but it is not shared, please try sharing the file(s) again.

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  2. Anonymous
    2024-04-19T14:32:48+00:00

    Problem with bluescreen appears only in Siemens NX software.
    I've run 10 RAM testing cycles in other software and nothing happened, My pc was using 31,9GB of RAM
    the link to minidump: dump.zip

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  3. DaveM121 891.6K Reputation points Independent Advisor
    2024-04-19T06:35:11+00:00

    Your minidump files just indicate memory (RAM) corruption no specific driver is listed

    1

    The best option is to download the widely available free utility MemTest86, then run a full 4 pass scan with that to test your RAM for physical errors

    2

    If no RAM errors are found, to try to force Windows 11 show any faulting drivers, the best option would be to turn on Driver Verifier, let your PC crash 3 times, then you must turn off Driver Verifier, and finally, upload any newly created minidump files

    Before you run Driver Verifier, please create a new System Restore Point

    https://answers.microsoft.com/en-us/windows/for...

    Note, if you have any difficulty getting into Windows with Driver Verifier enabled:

    Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

    Do this twice

    On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt... etc.

    Go to Troubleshoot - Advanced Option - Startup Settings and click Restart

    Upon restart, press 4 to enter Safe Mode

    Open Command Prompt as Administrator and run these two commands, then restart your PC.

    verifier /reset

    verifier /bootmode resetonbootfail

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  4. Anonymous
    2024-04-18T20:25:50+00:00

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  5. DaveM121 891.6K Reputation points Independent Advisor
    2024-04-18T16:59:16+00:00

    Hi, I am Dave, I will help you with this.

    Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.

    Open Windows File Explorer.

    Navigate to C:\Windows\Minidump

    Copy any minidump files onto your Desktop, then zip those up.

    Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.

    Then post the link here to the zip file, so we can take a look for you.

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