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Multiple programs won't connect to internet despite internet working fine with everything else

Anonymous
2024-04-27T21:34:46+00:00

I was forced to upgrade to windows 11 due to a software issue, and now I find myself unable to use multiple programs due to the programs not being able to connect to the internet. It also seems as if windows 11 can't detect my internet connection, as I can't do any windows updates, and on the home page of settings it reads "Not Connected Offline".

I've tried ethernet and wi-fi, nothing changes.

Would it be better to do a clean install of Windows 11?

Windows for home | Windows 11 | Internet and connectivity

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  1. Anonymous
    2024-04-29T09:32:27+00:00

    Hello，DrakeVal

    Thank you for posting in the Microsoft community.

    Knowing that you are having trouble connecting to the Internet after upgrading to Windows 11, rest assured that we are here to help you resolve this issue.

    We need more information before we can analyse this further for you:

    • Please right-click the ‘Start’ icon, select ‘Device Manager’, expand the ‘Network Adapters’ list, and take a picture to share with us.
    • What is the specific make and model of your computer? If it is an assembled machine, you can tell us your hardware model.

    Looking forward to your reply.

    Best Regards，

    Rota|Microsoft Community Support Specialist

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