Intel(R) Wi-Fi 6 AX201 160MHz device is not working (code 10/43)

Question

I keep facing the issue of my intel wifi adapter giving me the code 10/43 for 2 weeks already

I've tried reinstalling the driver, rollback the driver to an older version, holding the power button for 40 sec to restart the hardware, typing the ipconfig commands in the cmd prompt, troubleshooting, reset network. I've also tried to load from the system point but it gave me alot of other software problems so I had to update everything again. I've also downloaded the latest driver from my manufacture website and did an update using that and I've checked that my BIOS is the latest version. I've also tried unchecking the "allow computer to turn this device off to save power".

This problem occurred when I did some additional updates for my drivers in the windows update. The updates are called "INTEL - System - 1/1/1970 12:00:00 AM - 10.1.1.42", "Microsoft - Other hardware - Microsoft Wireless Router Module" and ASUSTek COMPUTER INC - Firmware -10.0.18362.311". I did this updates cause my bluetooth disappeared from the device manager and the updates helped to bring it back. Unfortunately no such restore point exist before this date as it somehow disappeared(I didn't know it could so I did not restore to before this point).
Sometimes some of these methods will work and I can connect to my wifi. Then I've also tried just shutting it down overnight and my wifi was working for the entire next day but it only lasted for 3 days. It always ends up with the same error. This occurs most often when I try to play my games like honkai impact 3 and honkai star rail. Using only chrome decreases the chance of this issue but it has happened before too.
I took a look at my event viewer and under device manager I found out about this error "Device PCI\VEN_8086&DEV_06F0&SUBSYS_00748086&REV_00\3&11583659&1&A3 had a problem starting." which occurs when I on the computer. Under administrative events. I also have multiple errors like:

Intel(R) Wi-Fi 6 AX201 160MHz : A required parameter is missing from the registry,

Intel(R) Wi-Fi 6 AX201 160MHz : Has determined that the network adapter is not functioning properly,

Intel(R) Wi-Fi 6 AX201 160MHz : Could not allocate the resources necessary for operation,

Intel(R) Wi-Fi 6 AX201 160MHz : The version number is incorrect for this driver,

Intel(R) Wi-Fi 6 AX201 160MHz : The network adapter has returned an invalid value to the driver and

ACPI: ACPI BIOS is attempting to write to an illegal PCI Operation Region (0x10), Please contact your system vendor for technical assistance.

Does "Device PCI....." error have anything to do with why my wifi adapter keep crashing because this error has the service "Netwtw10" which is the name of the source for my intel wifi errors. I'm really desperate for help as I have an online interview coming up next Monday and I really wish my wifi adapter does not go out in the middle of the interview. What else can I try?

Answer 1

Hi, Sun,

Sorry to hear you're experiencing this issue.

Please provide some more details to help identify what is causing this problem. Are you using a laptop or a desktop? Which is the full model of your computer/laptop or motherboard?

Also, attach a screenshot of the System Information Page:

1-Right-click on Start then click on Run

2-Type: msinfo32 and click on Ok

And a screenshot of the version of the driver installed:

1-Right-click on Start then click on Device Manager

2-Click to expand the Network adapters

3-Right-click on the Wifi driver and click on properties

4-Take a screenshot of the General and Driver tab

You can see at this link how to include a screenshot in your post.

https://answers.microsoft.com/en-us/feedback/fo...

Answer 2

1. System info

2. Wifi drivers (working normally when doing this post)
   

I am using an laptop and can add an intel SSU report if needed but need directions on how to upload a txt file.

Answer 3

The outdated version of the Wifi driver is probably the cause of the problem. There is a new version of the Wifi driver (23.30.0) on the Intel website released on 2/27/2024. Downloading and installing the latest version of the driver should fix this problem.

You can use the Intel Driver & Support Assistant from this link to install the latest version of the Wifi driver and update all other Intel drivers on your computer automatically.

https://www.intel.com/content/www/us/en/support...

If the Intel Driver & Support Assistant cannot install the latest version of the driver automatically, you can do it manually at this link.

https://www.intel.com/content/www/us/en/downloa...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Answer 4

There was an even newer one on the intel website wow. But aren't we suppose to download the drivers from our manufacture website to ensure compatibility with the bios and everything?

Answer 5

I've tried with the latest wifi and Bluetooth drivers but the same error is happening again when I try to play my games