code erreur - bad objet header

Question

bjr, depuis plus de 15 jours, j'ai des crashs avec comme code "bad objet header" au moins 1 fois par jour a des heures différentes, j'ai fait des recherches

sur le web mais les solutions données ne donne rien.

pouvez-vous m'aider.

merci d'avance

voici un lien pour les minidump

https://1drv.ms/u/s!At58WLei4eMOsGEI4LsU4e7WX03r

Answer 1

Hi, eagleone1968.

Welcome to Microsoft support community.

We noticed you are having problem with the pc crashing with the error code "bad objet header". Are you facing a bluescreen error since this is a pretty typical bluescreen error code.

Firstly, thanks for provide us the error message, simply this message alone will provide the clear clue for your troubles hooting process.

This error might have a lot of possible causes, so we might need to look up the dump file and get back to you later.

For better coping with your problem, I would like to know:

• Which solution have you tried?
• Have you made some change like system update or hardware change which might be the reason for this problem?

For the general reason for your blue-screen error, there is a learn article about that:

Bug Check 0x189 BAD_OBJECT_HEADER - Windows drivers | Microsoft Learn

For now, my general suggestion for you is:

• Run system file checker

    *This is a pretty common method for system failure. It will try to recover some general system file.

Press the Start key and type the word CMD or PowerShell, right click on the command prompt and select Run as administrator, enter the following commands one by one followed by the Enter key:  | >  DISM /Online /Cleanup-image /Scanhealth<br><br>>  DISM /Online /Cleanup-image /Restorehealth<br><br>>  DISM /online /cleanup-image /startcomponentcleanup<br><br>> sfc /scannow | | --- |

• Clean boot your system

    There might be some software component which is the cause of your system crash, clean boot might help you.

1. Sign in to the computer as an administrator. If you are unsure if your account has administrator rights, see Create a local user or administrator account in Windows to find out how to see if your account has administrator rights, and grant them to your account, if necessary.
2. Select Search , type msconfig , and then select System Configuration from the list of results.

| Important: If the computer is connected to a network, network policy settings might prevent you from following these steps. Only use the System Configuration utility to change the advanced boot options on the computer with guidance from a Microsoft support engineer.  Using the System Configuration utility might make the computer unusable. | | --- |  

3. On the Services tab of System Configuration, select Hide all Microsoft services, and then select Disable all. Select Apply.

4. On the Startup tab of System Configuration, select Open Task Manager.
5. On the Startup tab in Task Manager, for each Enabled startup item, select the item and then select Disable. (Keep track of which items have been Disabled. You will need to know this later.)

6. Close Task Manager.

7)On the Startup tab of System Configuration, select OK. When you restart the computer, it will be in a clean boot environment. Follow troubleshooting steps to install, uninstall, or run your application. Your computer might temporarily lose some functionality while in a clean boot environment. Reset the computer to start normally after clean boot troubleshooting and resume functionality.

| Definition:  A clean boot starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program.<br><br> <br><br>Detail reference:  How to perform a clean boot in Windows - Microsoft Support | | --- || Disclaimer: A “clean boot” starts Windows with a minimal set of drivers and startup programs. It helps to determine whether a background service is interfering with your game or program and to isolate the cause of a problem. <br><br>These steps of "clean boot" might look complicated at first glance. However, to avoid any trouble for you, please follow them in order and step-by step so that it will help you get back on track. | | --- |

While above information might not solve your problem instantly, I hope at least it will offer you a hand to know what the problem you are facing; feel free to keep the situation updated so we could continue investigation. Looking forward about your reply.

Best Regards

Benjamin- MSFT | Microsoft Community Support Specialist