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Event id 41 (Bugcheckcode 335)

Anonymous
2024-04-09T16:04:33+00:00

I'm not able to troubleshoot this issue. please help

<Event xmlns="**http://schemas.microsoft.com/win/2004/08/events/event**">

  • <System> <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" /><EventID>41</EventID><Version>9</Version><Level>1</Level><Task>63</Task><Opcode>0</Opcode><Keywords>0x8000400000000002</Keywords><TimeCreated SystemTime="2024-04-09T15:22:15.1320859Z" /><EventRecordID>86998</EventRecordID><Correlation /><Execution ProcessID="4" ThreadID="8" /><Channel>System</Channel><Computer>DESKTOP-TJE8HJ6</Computer><Security UserID="S-1-5-18" /></System>
  • <EventData> <Data Name="BugcheckCode">335</Data><Data Name="BugcheckParameter1">0x4</Data><Data Name="BugcheckParameter2">0x2</Data><Data Name="BugcheckParameter3">0xfffff8002b8af650</Data><Data Name="BugcheckParameter4">0xffffd1019cdc72e0</Data><Data Name="SleepInProgress">0</Data><Data Name="PowerButtonTimestamp">0</Data><Data Name="BootAppStatus">0</Data><Data Name="Checkpoint">0</Data><Data Name="ConnectedStandbyInProgress">true</Data><Data Name="SystemSleepTransitionsToOn">0</Data><Data Name="CsEntryScenarioInstanceId">1</Data><Data Name="BugcheckInfoFromEFI">false</Data><Data Name="CheckpointStatus">0</Data><Data Name="CsEntryScenarioInstanceIdV2">1</Data><Data Name="LongPowerButtonPressDetected">false</Data><Data Name="LidReliability">false</Data><Data Name="InputSuppressionState">0</Data><Data Name="PowerButtonSuppressionState">0</Data><Data Name="LidState">1</Data></EventData> </Event>
Windows for home | Windows 11 | Performance and system failures

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  1. DaveM121 891.6K Reputation points Independent Advisor
    2024-04-09T17:21:13+00:00

    Glad to help!

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  2. Anonymous
    2024-04-09T17:20:45+00:00

    ok.
    i'll inform you after some time

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  3. DaveM121 891.6K Reputation points Independent Advisor
    2024-04-09T17:15:27+00:00

    Your minidump files just indicated generic RAM corruption errors, but I do notice the Armory Crate software is listed in them all.

    Temporarily uninstall the Armory Crate software and wait to see if your system is stable.

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  4. Anonymous
    2024-04-09T17:10:35+00:00

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  5. DaveM121 891.6K Reputation points Independent Advisor
    2024-04-09T16:35:26+00:00

    Hi, I am Dave, I will help you with this.

    Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.

    Open Windows File Explorer.

    Navigate to C:\Windows\Minidump

    Copy any minidump files onto your Desktop, then zip those up.

    Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.

    Then post the link here to the zip file, so we can take a look for you.

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