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WHEA_UNCORRECTABLE_ERROR

Anonymous
2024-04-30T03:10:16+00:00

I just had a BSOD with stop code 'WHEA_UNCORRECTABLE_ERROR' on my Windows 10 PC.
I want to know what the cause is.

Recently my PC sometimes became very slow all of the sudden and required a restart to fix it.

I have not made any recent hardware changes.

I have not overclocked my PC.

Could this be related to my NVME SSDs?

Minidump: https://drive.google.com/file/d/1ANyaPSELl_5oGO1NlJdB-DZO4N1eJ83q/view?usp=sharing

  • <Event xmlns="**http://schemas.microsoft.com/win/2004/08/events/event**">
  • <System> <Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{c26c4f3c-3f66-4e99-8f8a-39405cfed220}" /><EventID>1</EventID><Version>0</Version><Level>2</Level><Task>0</Task><Opcode>0</Opcode><Keywords>0x8000000000000002</Keywords><TimeCreated SystemTime="2024-04-30T02:30:55.3097297Z" /><EventRecordID>79595</EventRecordID><Correlation ActivityID="{b18410a0-b6d4-4e58-bf50-49cd4ad37373}" /><Execution ProcessID="4732" ThreadID="6612" /><Channel>System</Channel><Computer>WIN-G7AISUJBM90</Computer><Security UserID="S-1-5-19" /></System>
  • <EventData> <Data Name="Length">298</Data><Data Name="RawData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ata></EventData> </Event>
Windows for home | Windows 10 | Performance and system failures

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  1. Lester Bernard Reyes 82,025 Reputation points Independent Advisor
    2024-04-30T04:46:25+00:00

    Hi, thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

    I understand the issue you have, there is nothing to worry I am here to help, upon analyzing and checking the DMP files, the error you have is GenuineIntel.sys, this is a processor error it is either the processor is getting hardware errors or it is overheating, moreover kindly follow the steps below for us to fix the issue:

    Method 1. Run Intel Diagnostic tool:

    Go to this link: https://www.intel.com/content/www/us/en/downloa...

    Then download and run the tool.

    If there is any failure on the test, that means there is a hardware issue on your processor, which needs to contact Intel support or a local technician on the next step, which might be a processor replacement or board depending on the diagnosis on the hardware.

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Method 1. Do clean boot:

    A “clean boot” starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program.

    • In the search box on the taskbar, type msconfig and select System Configuration from the results.
    • On the Services tab of System Configuration, select Hide all Microsoft services, and then select Disable all.
    • On the Startup tab of System Configuration, select Open Task Manager.
    • Under Startup in Task Manager, for each startup item, select the item and then select Disable.
    • Close Task Manager.
    • On the Startup tab of System Configuration, select OK. When you restart the computer, it's in a clean boot environment.

    Troubleshooting reference: https://support.microsoft.com/en-us/help/929135...

    Method 2. Run memory diagnostic tool: The memory diagnostic tool is a RAM test to check if there are any issues with RAM that cause the processor to have an issue.

    • Press Windows key + R then type in mdsched.exe hit OK then restart the device.

    Note: If the issue persists, I suggest contacting a local technician to physically check the processor or do a re-pasting of thermal paste to optimize the processor.

    Let me know how it goes and I hope that helps.

    Bernard

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