PC random BSOD

Question

PC random BSOD

Anonymous

Hello,

I have been having issues with my pc getting a BSOD at random idle times.

I upgraded to windows 11 to try and fix it but it just crashed for the first time in a week today.

Ran the file in WINDBG and this was the output

Thanks !!

Debugging Details:
------------------

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 1218

    Key  : Analysis.Elapsed.mSec
    Value: 3424

    Key  : Analysis.IO.Other.Mb
    Value: 14

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 31

    Key  : Analysis.Init.CPU.mSec
    Value: 140

    Key  : Analysis.Init.Elapsed.mSec
    Value: 17320

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 101

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0x4e

    Key  : Bugcheck.Code.TargetModel
    Value: 0x4e

    Key  : Dump.Attributes.AsUlong
    Value: 808

    Key  : Dump.Attributes.KernelGeneratedTriageDump
    Value: 1

    Key  : Failure.Bucket
    Value: 0x4E_6_nt!MiPfnShareCountIsZero

    Key  : Failure.Hash
    Value: {da42e61b-2dde-6b6e-3120-b6fe04a6a26f}

    Key  : Hypervisor.Enlightenments.ValueHex
    Value: 1497cf94

    Key  : Hypervisor.Flags.AnyHypervisorPresent
    Value: 1

    Key  : Hypervisor.Flags.ApicEnlightened
    Value: 1

    Key  : Hypervisor.Flags.ApicVirtualizationAvailable
    Value: 0

    Key  : Hypervisor.Flags.AsyncMemoryHint
    Value: 0

    Key  : Hypervisor.Flags.CoreSchedulerRequested
    Value: 0

    Key  : Hypervisor.Flags.CpuManager
    Value: 1

    Key  : Hypervisor.Flags.DeprecateAutoEoi
    Value: 0

    Key  : Hypervisor.Flags.DynamicCpuDisabled
    Value: 1

    Key  : Hypervisor.Flags.Epf
    Value: 0

    Key  : Hypervisor.Flags.ExtendedProcessorMasks
    Value: 1

    Key  : Hypervisor.Flags.HardwareMbecAvailable
    Value: 1

    Key  : Hypervisor.Flags.MaxBankNumber
    Value: 0

    Key  : Hypervisor.Flags.MemoryZeroingControl
    Value: 0

    Key  : Hypervisor.Flags.NoExtendedRangeFlush
    Value: 0

    Key  : Hypervisor.Flags.NoNonArchCoreSharing
    Value: 1

    Key  : Hypervisor.Flags.Phase0InitDone
    Value: 1

    Key  : Hypervisor.Flags.PowerSchedulerQos
    Value: 0

    Key  : Hypervisor.Flags.RootScheduler
    Value: 0

    Key  : Hypervisor.Flags.SynicAvailable
    Value: 1

    Key  : Hypervisor.Flags.UseQpcBias
    Value: 0

    Key  : Hypervisor.Flags.Value
    Value: 4853999

    Key  : Hypervisor.Flags.ValueHex
    Value: 4a10ef

    Key  : Hypervisor.Flags.VpAssistPage
    Value: 1

    Key  : Hypervisor.Flags.VsmAvailable
    Value: 1

    Key  : Hypervisor.RootFlags.AccessStats
    Value: 1

    Key  : Hypervisor.RootFlags.CrashdumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.CreateVirtualProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.DisableHyperthreading
    Value: 0

    Key  : Hypervisor.RootFlags.HostTimelineSync
    Value: 1

    Key  : Hypervisor.RootFlags.HypervisorDebuggingEnabled
    Value: 0

    Key  : Hypervisor.RootFlags.IsHyperV
    Value: 1

    Key  : Hypervisor.RootFlags.LivedumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.MapDeviceInterrupt
    Value: 1

    Key  : Hypervisor.RootFlags.MceEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.Nested
    Value: 0

    Key  : Hypervisor.RootFlags.StartLogicalProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.Value
    Value: 1015

    Key  : Hypervisor.RootFlags.ValueHex
    Value: 3f7

BUGCHECK_CODE:  4e

BUGCHECK_P1: 6

BUGCHECK_P2: 3916ca

BUGCHECK_P3: ffffb7bf2cb471ff

BUGCHECK_P4: 920993ac916ca921

FILE_IN_CAB:  040524-16656-01.dmp

TAG_NOT_DEFINED_202b:  *** Unknown TAG in analysis list 202b

DUMP_FILE_ATTRIBUTES: 0x808
  Kernel Generated Triage Dump

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  opera.exe

STACK_TEXT:  
fffff00b`820268a8 fffff801`2debbf20     : 00000000`0000004e 00000000`00000006 00000000`003916ca ffffb7bf`2cb471ff : nt!KeBugCheckEx
fffff00b`820268b0 fffff801`2dd3f667     : 00000000`00000000 fffff00b`82026a80 ffff82b9`1ea8afdf fffff801`2dd12865 : nt!MiPfnShareCountIsZero+0x1a33d0
fffff00b`82026920 fffff801`2dd3efb0     : ffffec81`00000000 93000003`916ca005 fffff00b`82026a80 00000260`3e600000 : nt!MiDeleteBatch+0x157
fffff00b`82026980 fffff801`2dd103f8     : ffffec81`301f4000 fffff00b`82026f80 ffffec81`301f3ff8 fffff00b`82026f80 : nt!MiDeletePteRun+0x920
fffff00b`82026b70 fffff801`2dcf38e9     : fffff00b`82026f80 ffffec81`301f3ff8 ffff82b9`1ea8a25f ffffce84`fcc2c7c0 : nt!MiDeleteVaTail+0x48
fffff00b`82026ba0 fffff801`2dcf3a2a     : fffff00b`00000000 ffffce84`fcc2c7c0 ffffecf6`00000000 fffff00b`82026fd0 : nt!MiWalkPageTablesRecursively+0x4e9
fffff00b`82026c30 fffff801`2dcf3a2a     : fffff00b`00000000 ffffce84`fcc2c7c0 ffffecf6`00000000 fffff00b`82026fe0 : nt!MiWalkPageTablesRecursively+0x62a
fffff00b`82026cc0 fffff801`2dcf3a2a     : fffff00b`82026f80 ffffce84`fcc2c7c0 ffffecf6`00000000 fffff00b`82026ff0 : nt!MiWalkPageTablesRecursively+0x62a
fffff00b`82026d50 fffff801`2dcf3301     : 00000000`00000000 ffffce84`fcc2c7c0 00000000`00000000 fffff00b`82027000 : nt!MiWalkPageTablesRecursively+0x62a
fffff00b`82026de0 fffff801`2dd117b2     : fffff00b`82026f80 0000025e`00000001 00000000`00000002 00000000`00000000 : nt!MiWalkPageTables+0x371
fffff00b`82026ee0 fffff801`2dd20d7e     : ffffce84`fcc2c610 ffffce84`fc77b340 fffff00b`82027280 ffffce84`fc77ba40 : nt!MiDeletePagablePteRange+0x3c2
fffff00b`820271f0 fffff801`2e1882f7     : 00000000`00000000 00000000`00000001 ffffce84`fcc2c140 00000000`00000000 : nt!MiDeleteVirtualAddresses+0x4e
fffff00b`82027240 fffff801`2e17409d     : 00000260`3bba0000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!MiDeleteVad+0x1b7
fffff00b`82027300 fffff801`2e173eb2     : 00000000`00000000 00000260`3bba0000 00000000`00000000 ffffce84`facb3a80 : nt!MiUnmapVad+0x49
fffff00b`82027330 fffff801`2e173d3f     : ffffce84`fcc2c140 000000d7`00000008 ffffce84`b9f50a60 00000000`00000000 : nt!MiUnmapViewOfSection+0x142
fffff00b`82027410 fffff801`2de2d2e8     : ffffce84`fc77b340 00000260`3bba0000 fffff00b`82027478 ffffce84`fcc2c140 : nt!NtUnmapViewOfSectionEx+0x9f
fffff00b`82027460 00007ffd`d0c92ed4     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
000000d7`b3bfcfa8 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffd`d0c92ed4

SYMBOL_NAME:  nt!MiPfnShareCountIsZero+1a33d0

MODULE_NAME: nt

IMAGE_VERSION:  10.0.22621.3374

STACK_COMMAND:  .cxr; .ecxr ; kb

IMAGE_NAME:  ntkrnlmp.exe

BUCKET_ID_FUNC_OFFSET:  1a33d0

FAILURE_BUCKET_ID:  0x4E_6_nt!MiPfnShareCountIsZero

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {da42e61b-2dde-6b6e-3120-b6fe04a6a26f}

Followup:     MachineOwner
---------

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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5 answers

Answer 1

Jonathan Deives 74,060 Independent Advisor

The minidump file does not indicate a driver or hardware cause, do you have any other minidump files ?

0 comments

Answer 2

Anonymous

Sorry about that, should work now

0 comments

Answer 3

Jonathan Deives 74,060 Independent Advisor

Access is private, please set it to public

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Answer 4

Anonymous

Thank u , here is the link below. https://drive.google.com/file/d/1uUp9wybYGur5k1FOjLg1autTi5sNjfwv/view?usp=drive_link

0 comments

Answer 5

My name is Jonathan Deives. I'm an Independent Advisor and I will be happy to help you today..

See if your computer is creating minidump files.

These files are in "C:\Windows\Minidump".

Copy any minidump files you have to your desktop and store them in a ZIP file. Then upload the ZIP file to the cloud (OneDrive, Google Drive, Dropbox), choose to share it, and get the link.

Post the link to the ZIP file here.

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PC random BSOD

5 answers