BSOD question

Question

Hi
Is there somebody in here that can check my CBS logfile for me?

I get a blue screen on my new PC. Sometimes it happens right after Windows (11 Pro) boot, sometimes a couple of minutes after. The "scannow" find something corrupt and repairs it, but the same thing happens next time I log on.
I’ve reinstalled Windows, but the same thing is happening. Help appreciated.

Ryzen 7600x, Asus RTX 4070 Ti Super, Kingston 2 TB SSD, 2x16 GB EXPO RAM, MSI B650I Edge Wifi, Cooler Master V850 SFX Gold (Cooler Master Ncore 100 MAX)

No minidump file is written, but CBS file is here: https://www.dropbox.com/scl/fo/zlpk5slt7rksoodwixash/h?rlkey=fesn1l6eii3crlj37uilg6ok9&dl=0

Answer 1

Hi Rota!
You couldn't find anything wrong looking at the CBS-file? How to further analyze this problem?

(the errors I mentioned from that file seems to relate to Windows Update. is that correct? But no warnings when downloading updates. Everything seems to update.)

Answer 2

Hi again!
I've uploaded a new CBS file "CBS(2)".
The blue screen occured about 11:52, today 2024.04.12.

Regarding the minidump, it is "small memory dump (256 KB)" and "%SystemRoot%\Minidump" (but still no folder there)

https://www.dropbox.com/scl/fi/13exm59lhy9nfop16gnv5/CBS-2.log?rlkey=zf1mwfm4k0w5x60tqljz6t491&dl=0

Edit: Looks like there is something here?:
2024-04-12 11:51:10, Info CBS InternalOpenPackage failed for Package_for_KB3025096~31bf3856ad364e35~amd64~~6.4.1.0 [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2024-04-12 11:51:10, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2024-04-12 11:51:10, Info CBS Failed to create open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2024-04-12 11:51:10, Info CBS Failed to OpenPackage using worker session [HRESULT = 0x800f0805]

2024-04-12 11:55:35, Info CBS TI: --- Initializing Trusted Installer ---
2024-04-12 11:55:35, Info CBS TI: Last boot time: 2024-04-12 11:55:22.500
2024-04-12 11:55:35, Info CBS TI: It looks like TI crashed or was interrupted last time it was started

Answer 3

Hello，Roysen

This is a very basic function (minidump) and usually does not cause this problem, please ask if you have set your virtual memory or the storage path of the faulty file, if you have not done this kind of setting but still not able to create it, there may be other problems with your system. We suggest you to backup all the data and perform a reinstallation of the system, of course, if you are interested in the cause of the failure, we can analyse the CBS file first, I hope you give a relatively accurate time when you provide the file, which will help us to find the problem as soon as possible.

Best Regards，

Rota |Microsoft Community Support Specialist

Answer 4

Hello and thank you for your reply!

I have no specific time. I did that scannow 3 weeks ago remotely on my sons computer. The bsod happens on a daily basis. Sometimes right after startup, sometimes in a middle of a game.
I could try to post a "fresh" CBS when it happens next time. But is there another way to analyze this? And why does it not provide any minidump files?

Answer 5

Hello，Roysen

Thank you for posting in the Microsoft community.

Thank you for sharing, I know you are experiencing the blue screen issue, but the content of the CBS file you provided is too large, can you please tell us the specific time when the blue screen occurred? So that we can look at the logs during that time period for analysis in a more targeted manner.

Looking forward to your reply, which will determine our next steps.

Best Regards，

Rota |Microsoft Community Support Specialist