The minidumps are generated automatically, as you have already done, the possible solutions could be a hardware problem.
I suggest you contact the manufacturer's support.
About LiveKernelEvent Code: 117
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Anonymous
Hey everyone,
I am having a very frustrating issue that i am facing in each two days. My laptop freezes immediately for no reason (while playing or writing down or just idle, freezes 20-30 seconds) and the screen goes black then desktop shows up again on 50th second etc. I see from the error log as below. I tried fresh installation of my external Nvidia driver (with DDU then installation), and internal AMD driver (with DDU then installation) but it didn't change anything. Could you help me for figuring out this error ? Thanks
Source
Windows
Summary
Hardware error
Date
01-Apr-24 8:24 PM
Status
Not reported
Description
A problem with your hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 117
Parameter 1: ffffd78fee1ab010
Parameter 2: fffff800b20b6450
Parameter 3: 0
Parameter 4: 529c
OS version: 10_0_22631
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.22631.2.0.0.768.101
Locale ID: 3072
Windows for home | Windows 11 | Performance and system failures
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10 answers
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Anonymous
2024-04-01T20:28:52+00:00 Yes, I have already done that actually. Both external and internal display drivers.
Is there a way to get the minidump files ? -
Jonathan Deives 74,060 Reputation points Independent Advisor2024-04-01T20:21:14+00:00 In this case, try uninstalling the GPU driver again using DDU and install the driver before the last one released to see if the problem persists.
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Anonymous
2024-04-01T20:17:04+00:00 Hi!
Unfortunately, that file is empty. I don't have anything, somehow. Is this normal?
Thanks -
Jonathan Deives 74,060 Reputation points Independent Advisor
2024-04-01T19:28:46+00:00 My name is Jonathan Deives. I'm an Independent Advisor and I will be happy to help you today..
See if your computer is creating minidump files.
These files are in "C:\Windows\Minidump".
Copy any minidump files you have to your desktop and store them in a ZIP file. Then upload the ZIP file to the cloud (OneDrive, Google Drive, Dropbox), choose to share it, and get the link.
Post the link to the ZIP file here.