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Black screen while playing games

Anonymous
2024-04-05T03:48:54+00:00

Hello I have been having consistant black screens after fixing a blue screen problem then faulty ram. I fixed the blue screen problem by reinstalling windows and bought new ram, but now ive been getting black screens after a few mins of playing games. The error message is The driver \Driver\WudfRd failed to load for the device USB\VID_05AC&PID_12A8&MI_00\7&18ef2b89&0&0000.

Ever since I built the computer it has been one problem after another and I have tried everything from fixes mentioned in forum responses to getting a better cooling system. I really dont know what to do and need help. I am on windows 11 by the way.

Windows for home | Windows 11 | Performance and system failures

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  1. DaveM121 891.1K Reputation points Independent Advisor
    2024-04-05T06:48:57+00:00

    Hi, I am Dave, I will help you with this.

    1

    That Device ID you provided seems to resolve to an Apple Mobile Device USB Composite Device

    Do you have something like that connected to your PC?

    2

    In the meantime:

    Completely remove the current graphics card device driver using the widely available free DDU utility, then restart your PC and go to the support page for your PC on the manufacturer's website to download and install their recommended version of the graphics card device driver.

    A slightly older version of that driver is more stable than the latest version.

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