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Windows hello Security key configuration issue

Anonymous
2024-04-11T11:00:31+00:00

Hello I am facing an issue while configuring the security key with Windows Hello on multiple machines. When we go to Windows hello-- Account sign in option-->Security Key--> manage. It keeps spinning. Also, I observed while trying to set PIN(Windows Hello) after entering pin it disappears and no pin is set.

Windows for home | Windows 11 | Accounts, profiles, and login

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  1. Anonymous
    2024-04-23T01:52:13+00:00

    Hi,Mitesh Modi

    Hello, I'm sorry to reply to you now, I did notice that you belong to a company network, so this should be under the control of your company's administrator to set up, you can contact your company's IT to change it.

    Best regards

    Bobhe - MSFT | Microsoft Community Support Specialist

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  2. Anonymous
    2024-04-15T14:43:02+00:00
    1. What is the system version of your computers. What is the system version of these computers? Is it Home Edition or Enterprise Edition? : Windows 11 pro version 23H2
    2. Whether your computers are in the domain network of your company or organization.: workgroup users
    3. Is the account your computer is logged into a local account or a local administrator account, and is it bound to a Microsoft account?: Tried to do it by both local user as well as admin user

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  3. Anonymous
    2024-04-12T10:03:22+00:00

    Hello, Mitesh Modi

    Welcome to the Microsoft Community.

    Hello, I'm sorry to hear about your situation, it seems that you are experiencing multiple computers where the pin is not being set properly.

    In order to help you better, I need to collect some information, please provide it:

    1. What is the system version of your computers. What is the system version of these computers? Is it Home Edition or Enterprise Edition?
    2. Whether your computers are in the domain network of your company or organization.
    3. Is the account your computer is logged into a local account or a local administrator account, and is it bound to a Microsoft account?

    You can feedback the above information, I will provide you with some corresponding suggestions based on the information you provided.

    Thank you for your time and effort in resolving this issue.

    Best regards

    Bobhe | Microsoft Community Support Specialist

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