NexiGo HelloCam and Logitech Brio 4K Webcam... both are plug and play... I thought it was just the nexigo at 1st so i bought the logi... but it does the same thing.
Facial Recognition (windows hello) software device failing to load.
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Anonymous
Its now happened with 2 different windows hello cameras. the software for facial recognition is not loading correctly. i have uninstalled many times and rebooted.
Device name MyHome
Processor AMD Ryzen 7 7800X3D 8-Core Processor 4.20 GHz
Installed RAM 64.0 GB (63.1 GB usable)
Device ID 619BB7EE-DA2D-45E8-9DF9-C852EF0B194E
Product ID 00326-10000-00000-AA094
System type 64-bit operating system, x64-based processor
Edition Windows 11 Home
Version 23H2
Installed on 5/15/2023
OS build 22631.3374
Experience Windows Feature Experience Pack 1000.22688.1000.0
Windows for home | Windows 11 | Devices and drivers
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
2 answers
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Anonymous
2024-04-10T14:46:43+00:00 -
Anonymous
2024-04-09T21:18:39+00:00 What cameras do you have? If they are for facial recognition my suggestion is to check the manufacturer's website for the drivers.