BLUESCREEN HELP!

Question

Used WINDBG to analyze the most recent dump file, and this is the result. Please help me to analyze what happen!

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000028, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff8025d142d26, address which referenced memory

Debugging Details:
------------------

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 2608

    Key  : Analysis.Elapsed.mSec
    Value: 4619

    Key  : Analysis.IO.Other.Mb
    Value: 5

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 24

    Key  : Analysis.Init.CPU.mSec
    Value: 562

    Key  : Analysis.Init.Elapsed.mSec
    Value: 23969

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 93

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0xa

    Key  : Bugcheck.Code.TargetModel
    Value: 0xa

    Key  : Dump.Attributes.AsUlong
    Value: 8

    Key  : Dump.Attributes.KernelGeneratedTriageDump
    Value: 1

    Key  : Failure.Bucket
    Value: AV_PECKP_x64!unknown_function

    Key  : Failure.Hash
    Value: {0942ba8f-721c-394f-7732-df8073ac01d8}

BUGCHECK_CODE:  a

BUGCHECK_P1: 28

BUGCHECK_P2: 2

BUGCHECK_P3: 0

BUGCHECK_P4: fffff8025d142d26

FILE_IN_CAB:  042124-12218-01.dmp

DUMP_FILE_ATTRIBUTES: 0x8
  Kernel Generated Triage Dump

READ_ADDRESS: fffff8025dafb390: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
unable to get nt!MmSpecialPagesInUse
 0000000000000028 

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

TRAP_FRAME:  ffffa68e31daf3b0 -- (.trap 0xffffa68e31daf3b0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000100000018 rbx=0000000000000000 rcx=0000000000000000
rdx=ffffe3074e6f7010 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8025d142d26 rsp=ffffa68e31daf540 rbp=0000000000000000
 r8=0000000000000000  r9=0000000000000065 r10=0000000000000070
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
nt!IoCancelIrp+0x66:
fffff802`5d142d26 488b4928        mov     rcx,qword ptr [rcx+28h] ds:00000000`00000028=????????????????
Resetting default scope

LOCK_ADDRESS:  fffff8025da44cc0 -- (!locks fffff8025da44cc0)
Cannot get _ERESOURCE Flag field
Unexpected resource format: 0
1 total locks

PNP_TRIAGE_DATA: 
Lock address  : 0xfffff8025da44cc0
Thread Count  : 0
Thread address: 0x0000000000000000
Thread wait   : 0x0

STACK_TEXT:  
ffffa68e`31daf268 fffff802`5d212269     : 00000000`0000000a 00000000`00000028 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
ffffa68e`31daf270 fffff802`5d20dc34     : ffffe307`00000000 ffffa68e`31daf4c0 00000000`00000880 ffffe307`5d006000 : nt!KiBugCheckDispatch+0x69
ffffa68e`31daf3b0 fffff802`5d142d26     : ffffe307`4e6f7010 ffffe307`4c8f8830 ffffe307`4c8f8830 ffffe307`4c8f8830 : nt!KiPageFault+0x474
ffffa68e`31daf540 fffff802`eb6e1155     : ffffe307`55e64f50 ffffe307`4c8f8830 00000000`0000001a ffff958f`00000000 : nt!IoCancelIrp+0x66
ffffa68e`31daf580 ffffe307`55e64f50     : ffffe307`4c8f8830 00000000`0000001a ffff958f`00000000 ffffe307`59bc7060 : PECKP_x64+0x1155
ffffa68e`31daf588 ffffe307`4c8f8830     : 00000000`0000001a ffff958f`00000000 ffffe307`59bc7060 fffff802`eb6e3101 : 0xffffe307`55e64f50
ffffa68e`31daf590 00000000`0000001a     : ffff958f`00000000 ffffe307`59bc7060 fffff802`eb6e3101 fffff802`eb6e6f50 : 0xffffe307`4c8f8830
ffffa68e`31daf598 ffff958f`00000000     : ffffe307`59bc7060 fffff802`eb6e3101 fffff802`eb6e6f50 ffffe307`5d006010 : 0x1a
ffffa68e`31daf5a0 ffffe307`59bc7060     : fffff802`eb6e3101 fffff802`eb6e6f50 ffffe307`5d006010 ffffe307`4c8f8830 : 0xffff958f`00000000
ffffa68e`31daf5a8 fffff802`eb6e3101     : fffff802`eb6e6f50 ffffe307`5d006010 ffffe307`4c8f8830 ffffe307`55e64e00 : 0xffffe307`59bc7060
ffffa68e`31daf5b0 fffff802`eb6e6f50     : ffffe307`5d006010 ffffe307`4c8f8830 ffffe307`55e64e00 ffffe307`59bc7060 : PECKP_x64+0x3101
ffffa68e`31daf5b8 ffffe307`5d006010     : ffffe307`4c8f8830 ffffe307`55e64e00 ffffe307`59bc7060 fffff802`5d02d935 : PECKP_x64+0x6f50
ffffa68e`31daf5c0 ffffe307`4c8f8830     : ffffe307`55e64e00 ffffe307`59bc7060 fffff802`5d02d935 00000000`00000000 : 0xffffe307`5d006010
ffffa68e`31daf5c8 ffffe307`55e64e00     : ffffe307`59bc7060 fffff802`5d02d935 00000000`00000000 ffffe307`55e64e00 : 0xffffe307`4c8f8830
ffffa68e`31daf5d0 ffffe307`59bc7060     : fffff802`5d02d935 00000000`00000000 ffffe307`55e64e00 ffffa68e`31daf6d0 : 0xffffe307`55e64e00
ffffa68e`31daf5d8 fffff802`5d02d935     : 00000000`00000000 ffffe307`55e64e00 ffffa68e`31daf6d0 ffffe307`5d006010 : 0xffffe307`59bc7060
ffffa68e`31daf5e0 fffff802`5d46c690     : 00000000`00000000 ffffe307`55e64e00 ffffa68e`31daf6d0 ffffe307`59bc7060 : nt!IofCallDriver+0x55
ffffa68e`31daf620 fffff802`5d549898     : 00000000`00000002 ffffe307`59bc7060 ffffe307`4bb60cc0 ffffe307`59bc7060 : nt!IopSynchronousCall+0xf8
ffffa68e`31daf690 fffff802`5d16fad8     : ffff958f`a46a2d50 ffffe307`4bb60cc0 00000000`00000001 00000000`0000000a : nt!IopRemoveDevice+0x108
ffffa68e`31daf740 fffff802`5d54945a     : ffffe307`4bb60cc0 00000000`00000000 00000000`00000000 fffff802`5da44c20 : nt!PnpRemoveLockedDeviceNode+0x1ac
ffffa68e`31daf7a0 fffff802`5d54918f     : ffffe307`4bb60cc0 ffffa68e`31daf820 00000000`00000000 00000000`00000000 : nt!PnpDeleteLockedDeviceNode+0x4e
ffffa68e`31daf7e0 fffff802`5d54c7b5     : ffffe307`4f155de0 00000000`00000002 ffffe307`6d1a1a10 00000000`00000000 : nt!PnpDeleteLockedDeviceNodes+0xf7
ffffa68e`31daf860 fffff802`5d546f74     : 00000000`00000000 ffffa68e`31daf8e0 ffffe307`4f155de0 00000000`00000000 : nt!PipRemoveDevicesInRelationList+0x8d
ffffa68e`31daf8b0 fffff802`5d5474c9     : ffffe307`6d1a1a10 00000000`00000001 ffffe307`6d1a1a10 00000000`0000000a : nt!PnpDelayedRemoveWorker+0x114
ffffa68e`31daf8f0 fffff802`5d16f824     : 00000000`0000000a 00000000`00000001 00000000`00000000 ffffe307`4d56dcc0 : nt!PnpChainDereferenceComplete+0xfd
ffffa68e`31daf920 fffff802`5d54798a     : 00000000`0000000b ffffa68e`31dafa19 ffff958f`a1871530 00000000`00000001 : nt!PnpIsChainDereferenced+0xac
ffffa68e`31daf9a0 fffff802`5d53dfdb     : ffffa68e`31dafae0 ffffe307`4d56dc00 ffffa68e`31dafb00 ffff958f`0000000b : nt!PnpProcessQueryRemoveAndEject+0x28a
ffffa68e`31dafa80 fffff802`5d4aeade     : ffff958f`a46a2d50 ffff958f`c4606ad0 ffffe307`3969d200 00000000`00000000 : nt!PnpProcessTargetDeviceEvent+0xeb
ffffa68e`31dafab0 fffff802`5d0c3ea5     : ffffe307`62011040 ffffe307`62011040 ffffe307`3969d2b0 ffffe307`52385060 : nt!PnpDeviceEventWorker+0x2ce
ffffa68e`31dafb30 fffff802`5d14ef55     : ffffe307`62011040 00000000`00000080 ffffe307`39685040 fffff802`5d42e9b8 : nt!ExpWorkerThread+0x105
ffffa68e`31dafbd0 fffff802`5d206a48     : ffffad01`acce3180 ffffe307`62011040 fffff802`5d14ef00 00000000`00000000 : nt!PspSystemThreadStartup+0x55
ffffa68e`31dafc20 00000000`00000000     : ffffa68e`31db0000 ffffa68e`31da9000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28

SYMBOL_NAME:  PECKP_x64+1155

MODULE_NAME: PECKP_x64

IMAGE_NAME:  PECKP_x64.SYS

STACK_COMMAND:  .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET:  1155

FAILURE_BUCKET_ID:  AV_PECKP_x64!unknown_function

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {0942ba8f-721c-394f-7732-df8073ac01d8}

Followup:     MachineOwner
---------

Answer 1

Hi, I am Dave, I will help you with this.

Your minidump file indicates a driver usually associated to the Power Enter Keyboard Protector software is causing your PC to crash.

Temporarily uninstall that software and wait to see if your system is stable.