Endless Microsoft store password entry

Question

Hello, quite a while ago I had an error when logging into another Microsoft Store account. After I try to enter the password for the new account, it is entered, but then I am again transferred to the password entry window. Help me solve this problem please

Answer 1

Please try creating a new local administrator account then check if the issue persists.

https://support.microsoft.com/en-us/windows/cre...

Answer 2

Hello, I did it as you wrote above, the problem was not solved, but something new appeared, namely this (An error has occurred

Due to an unexpected error, this account is unable to sign in to your other applications. Don't worry, you will be able to log into this application. You can correct the error by selecting “Settings” > “Accounts” > “Your information.”) this is what I get when I try to log into a new Microsoft account.

Thank you!

Answer 3

Thank you for updating me with that information. I apologize that this did not resolve the issue.

On the Emails and accounts, can you remove the existing email before you add the new Microsoft Store email account?

Please try the additional methods below.

**Reset the Microsoft Store cache

Press the Windows Logo Key + R to open the Run dialog box,

type wsreset.exe -i

and then select OK.

Note:

A blank Command Prompt window will open, and after about ten seconds the window will close, and Microsoft Store will open automatically.

**Check the Microsoft Store Install Service

Press the Windows Key + S and type in services.msc.

Find the Microsoft Store Install Service and double click, If the status is Running, right click it then select Restart

If disabled, change it to Automatic, click Start and click OK.

**Please try to run SFC and DISM to check for any system errors and corrupted files.

https://support.microsoft.com/en-us/windows/usi...

After that, restart your computer

**Re-register and reinstall the Microsoft Store app

Press Windows key + X

Click and Run Windows PowerShell (Admin)

Copy and paste the command below then press Enter.

Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Restart your computer

Kindly let me know if this helps or if you have any further concerns.

Kind regards,

John DeV

Independent Advisor

Answer 4

Hello thanks for your help! I followed your advice but it was unsuccessful. Today I switched to Windows 11, I thought the problem would be solved but it still remained

Answer 5

Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

Please try the method below if it helps.

Press Start then click Settings (Gear icon) > Accounts > Emails and accounts.

Add the new Microsoft Store account with the email you want to log in with

After that, go to the Microsoft Store app then it will be shown there.

Enter the password to sign-in

Kindly let me know if this helps or if you have any further concerns.

Kind regards,

John DeV

Independent Advisor