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Help with immediate shutdowns after filecrypt

Anonymous
2024-04-07T06:38:59+00:00

Hello, I have been having issues with my PC in which it will frequently and randomly freeze and restart.

I have RMA'd the ram to Gskill twice. The first set threw errors in memtest86 immediately, second set threw a hardware failure in windows memory diagnostic tool. This third set shows no errors

Event Viewer shows a bunch of FilterManager -> event 125 Kernel-Power -> event 41 Kernel-Power everytime

Specs: Windows 11 Home 23H2 22631.3296

Ryzen 5 3600

Gigabyte GA-AB350N-Gaming WIFI (rev. 1.0)

G.Skill Trident Z Neo 32 GB (2 x 16 GB) DDR4-3600 CL16

EVGA SC Black Edition GeForce GTX 1080 Ti 11 GB

Corsair RM750x White (2018) 750 W 80+ Gold

Dump: https://1drv.ms/u/s!AsAQEjPpCvqGhgcXpSMJNbXUfCeP?e=6BLxgK

Thanks I appreciate your time

Windows for home | Windows 11 | Performance and system failures

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  1. DaveM121 891.1K Reputation points Independent Advisor
    2024-04-07T08:06:39+00:00

    Thank you for that, its close at the top of the league :)

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  2. Anonymous
    2024-04-07T08:04:18+00:00

    Ok I will give that a try. I appreciate your help.

    Btw unrelated but I just noticed your pfp.

    Solid win over Brighton. COYG

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  3. DaveM121 891.1K Reputation points Independent Advisor
    2024-04-07T07:49:25+00:00

    The best option is to disable any XMP profile set on your RAM, set that to default and wait to see if your system is stable, if not, it would be best to get your hardware tested at a PC Repair Shop, it is possible there is a problem with the CPU.

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  4. Anonymous
    2024-04-07T07:39:38+00:00

    Hi Dave

    I have xmp profile 1 enabled in the bios and that's set to 3600

    After chasing the ram for months and doing a little research on ryzen 5 3600 memory controller failures I am now wondering if my cpu has starting failing

    Thanks

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  5. DaveM121 891.1K Reputation points Independent Advisor
    2024-04-07T07:12:37+00:00

    Hi, I am Dave, I will help you with this.

    Your minidump files just indicate memory (RAM) corruption no specific driver is listed

    Do you have an XMP (DOCP) profile set on your RAM in BIOS?

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