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电脑蓝屏的问题,请教

Anonymous
2024-04-04T11:11:41+00:00

我有一台设备,只要连接wifi就会出现蓝屏,我已经检查过蓝屏日志,导致它的是一个无线网卡的驱动程序,但我希望可以获得更多的信息。我不确认它是否为真正导致蓝屏的原因,希望可以帮我分析一下dump日志,感谢

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2024-04-05T02:54:00+00:00

    您好, 已更新链接,还请再试下,谢谢。

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  2. Anonymous
    2024-04-05T02:49:48+00:00

    您好, 谷歌云盘是否可以?已上传到谷歌云盘,这是2台设备的dump文件,均显示为 Netwtw12.sys无线驱动文件,还请帮忙进一步分析一下,是否为其他文件引起的蓝屏,感谢。

    https://drive.google.com/file/d/1haWsLLNySTVLUV_XxeYClfqP5cSCxfK7/view?usp=sharing

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  3. Sakiko 39,240 Reputation points Independent Advisor
    2024-04-05T02:46:55+00:00

    我这边看到链接已失效,能检查一下吗?

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  5. Sakiko 39,240 Reputation points Independent Advisor
    2024-04-04T11:42:17+00:00

    您好,我将提供帮助。

    请看一下您的系统目录C:\Windows\Minidump中有没有.dmp文件,如果有的话请将其上传到网盘里然后将链接分享过来,这边帮您分析一下。

    对于中国大陆用户,请不要使用要求注册登录账户才能下载的网盘(尤其是百度网盘、腾讯云等),尽量使用如奶牛快传、蓝奏云等不限制下载的网盘。

    免责声明:dump文件中可能包含您的一些信息,比如系统环境、使用的软件等。这是一个公开社区,任何人都可以查看,所以请在我回答之后尽快将共享删除。请勿提供名为“MEORY.DMP”的文件,该文件包含了您的系统运行时的几乎所有信息。

    如果您有任何疑问,请随时回复。这不是一个实时聊天频道,且我可能与您在不同的时区。因此回复可能有所延迟,回复时间通常在数分钟到数小时不等。

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