S4B 2015 - Manage agent groups programmatically

Question

Hello everyone,
I have been tasked with dynamically modifying Skype for Business 2015 Agent Groups via a program.

I am looking for a way to change this via C#. Is there an API or SDK for this? I have already found a way with PowerShell, but this would only be a last resort for me, as the command can only be executed via the S4B console.

The background, we would like to dynamically customize our agent groups according to outlook calendars. The parsing of the calendar already exists, now I "just" need to find a way to bring the parsed data into the agent group as well.

I hope, anybody can help me :)

Best regards!

Answer 1

@Schöppe Malte ,

I only find Set-CsRgsAgentGroupto modify an existing Response Group agent group.

From SDK and API, it seems no suitable function for your scenario now.

As we are mainly responsible for general question of Skype for Business, your question related to script is not supported by us.
Hope someone else could provide efficient help here.

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