Stackhash errors

Question

Hi,

I keep getting Stackhash errors around 10 times a day which keeps shutting down solidworks, it only happens when the software opens file explorer. It is so bad i have actually purchased a brand new pc and the error still happens.

Answer 1

Hello Brad Ward1, welcome to the Microsoft Community. Based on your feedback, you are encountering an issue with the Stackhash error.

For this problem, if you are using system customization software, taskbar beautification software, etc., please close them. Then, I suggest performing a clean boot:

Here's how:

1. Press Windows+R, type msconfig
2. Open System Configuration, choose the General tab - Selective startup.
3. Uncheck the box for loading startup items.
4. Go to the Services tab - click on Hide all Microsoft services in the lower-left corner, then click Disable all.
5. Click OK and restart your computer. (Be sure to first select Hide all Microsoft services, then click Disable all, to avoid potential unforeseen issues like being unable to access the system, etc.)
6. Check if the issue still occurs.

If things return to normal, you can gradually enable the disabled services and everyday software, etc., to see if any service/software is causing the issue.

Note: A clean boot starts Windows with a minimal set of drivers and startup programs so you can determine if background programs are interfering with your game or program and help you identify the cause of the problem. It will help you get back on track.

Try repairing the system:

1. Search for CMD, find Command Prompt, run it as an administrator.
2. Enter the following commands one by one, make sure to execute the next command only after the previous one is completed: DISM /Online /Cleanup-Image /ScanHealth DISM /Online /Cleanup-Image /CheckHealth DISM /Online /Cleanup-Image /RestoreHealth SFC /Scannow
3. After the scan is complete, you can check the scan information to see if any issues were detected and fixed.

Kirito | Microsoft Community Support Specialist

Answer 2

Thank you for your reply.

I'll be here waiting for your response anytime.

And I'll help you solve the problem.

If you have antivirus software, you can also try turning it off to see if that helps.

Disclaimer: The following steps temporarily disable the antivirus protection in the security software to help you identify the cause of the problem. But please remember, once the issue is resolved, please immediately turn on the protection software.

Kirito | Microsoft Community Support Specialist

Answer 3

Hi Kirito

Thank you, I will try this and test it over the next couple of weeks and let you know the outcome.