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Stop code: UNMOUNTABLE_BOOT_VOLUME

Anonymous
2024-03-21T03:25:58+00:00

So, I have a hp laptop. Series : HP 15s-eq2143au. OS is Windows 11 Home. Processor: AMD Ryzen 3 5300U. Ram: 8GB

Storage 256 GB. I listed everything i know about it. So, at morning i opened laptop and decided to connect to my phone's personal hotspot then the wifi icon on laptop was not showing this happens a lot i tried to troubleshoot by restarting then a blue screen appears and says

:(

Your device ran into a problem and needs to restart.

We'll restart for you.

(Displays a qr code) For more information about this issue and possible fixes, visit https://www.windows.com/stopcode

If you call a support person give them this info: Stop code: UNMOUNTABLE_BOOT_VOLUME

And it shuts down after showing this for a couple of seconds then again starts and shows this screen it repeats this.

Thanks in advance!

Madhav

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Lester Bernard Reyes 82,025 Reputation points Independent Advisor
2024-03-21T05:22:27+00:00

Hi Madhav, can you use a LAN or wired connection on the PC so that you can log in? and just to confirm, the initial issue you have which the error UNMOUNTABLE_BOOT_VOLUME is now gone?

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  1. Anonymous
    2024-04-26T17:39:02+00:00

    Hi Lester, I have a same problem in my laptop but I cannot access Windows Recovery mode after multiple restarts

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  2. Anonymous
    2024-03-21T05:46:10+00:00

    Yes, the error UNMOUNTABLE_BOOT_VOLUME is now gone. After using a wired connection to login my issue has been solved thank you for helping me. Hope you have a good day sir.

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  3. Anonymous
    2024-03-21T05:00:23+00:00

    What do I do now?

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  4. Lester Bernard Reyes 82,025 Reputation points Independent Advisor
    2024-03-21T04:30:51+00:00

    Hi Madhav, thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

    I understand the issue you have, there is nothing to worry I am here to help, have you noticed any changes before the issue starts? and have you installed any hardware or software that may trigger the issue? while waiting for your response, kindly follow the steps below:

    Before doing the steps, make sure to remove all peripherals connected to your PC and just retain the Mouse, Keyboard, and Power source.

    First, we need to go to Windows recovery mode and try the options there:

    Restart the device 3-5 times until I reach Windows recovery mode, wherein you have the option to select Continue, Troubleshoot, or Exit.

    Or try to Press and hold the Shift key while continuously pressing F8 while starting the PC

    Then on Windows Recovery:

    Do system Restore:

    Click Troubleshoot> Advanced options> System restore - Follow the prompt and choose the date when it was working fine.

    Let me know how it goes and I hope that helps.

    Bernard

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