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Computer blue screening

Anonymous
2024-03-11T23:11:19+00:00

Whenever I try to boot up certain games I get the blue screen and it says Stop code: KMODE_EXCEPTION_NOT_HANDLED, What failed: Acx01000.sys

Is there any reason it is doing this?

Windows for home | Windows 11 | Performance and system failures

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  1. Igor Leyko 111K Reputation points Independent Advisor
    2024-03-13T00:16:46+00:00

    A memory access violation occurred.

    Please check if the problem exists during clean boot. https://support.microsoft.com/en-us/topic/how-t...

    Run Windows memory diagnostic tool and switch it to extended mode when it starts (F1 key). Note, test hang at ~21% for more than 3-5 hours means memory error too.

    Turn off XMP mode in BIOS if it is turned on.

    And please check your RAM modes (voltage, frequency, timings) are in compliance with numbers in the motherboard compatibility list for your RAM model.

    Try to increase RAM voltage.

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  2. Anonymous
    2024-03-12T14:22:58+00:00

    Here is the minidump files. I couldn't upload them normally so I had to place them in a zip file

    Minidumps.zip

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  3. Igor Leyko 111K Reputation points Independent Advisor
    2024-03-12T01:40:27+00:00

    c:\Windows\Minidump folder.

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  4. Anonymous
    2024-03-12T00:19:45+00:00

    Where is the memory minidump located?

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  5. Igor Leyko 111K Reputation points Independent Advisor
    2024-03-12T00:04:13+00:00

    Hi Bailey,

    My name is Igor, it's a pleasure for me to help others and I'll try to help you.

    Please share memory minidumps to OneDrive for analysis.

    https://answers.microsoft.com/en-us/windows/for...

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