Kernel mode corruption heap - need help reading bugcheck analysis, what's the issue?

Question

Bugcheck Analysis * * * *******************************************************************************

KERNEL_MODE_HEAP_CORRUPTION (13a)
The kernel mode heap manager has detected corruption in a heap.
Arguments:
Arg1: 0000000000000011, Type of corruption detected
Arg2: ffff828be5010100, Address of the heap that reported the corruption
Arg3: ffff828c0a0f9600, Address at which the corruption was detected
Arg4: 0000000000000000

Debugging Details:
------------------

fffff8071b8fb390: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
HeapDbgInitExtension Failed
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 5046

    Key  : Analysis.Elapsed.mSec
    Value: 10652

    Key  : Analysis.IO.Other.Mb
    Value: 5

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 18

    Key  : Analysis.Init.CPU.mSec
    Value: 452

    Key  : Analysis.Init.Elapsed.mSec
    Value: 32372

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 92

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0x13a

    Key  : Failure.Bucket
    Value: 0x13a_11_WfpC_nt!IopDeleteFileObjectExtension

    Key  : Failure.Hash
    Value: {9825f58e-fdbe-5d50-97c7-1dab97a7a28e}

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Version
    Value: 10.0.19041.1

BUGCHECK_CODE:  13a

BUGCHECK_P1: 11

BUGCHECK_P2: ffff828be5010100

BUGCHECK_P3: ffff828c0a0f9600

BUGCHECK_P4: 0

FILE_IN_CAB:  033024-8781-01.dmp

POOL_ADDRESS: Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
unable to get nt!MmSpecialPagesInUse
 ffff828c0a0f9600 

FREED_POOL_TAG:  WfpC

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

STACK_TEXT:  
fffff109`eb2ff488 fffff807`1b19426c     : 00000000`0000013a 00000000`00000011 ffff828b`e5010100 ffff828c`0a0f9600 : nt!KeBugCheckEx
fffff109`eb2ff490 fffff807`1b1942cc     : 00000000`00000011 00000000`00000000 ffff828b`e5010100 ffff828b`ece601a0 : nt!RtlpHeapHandleError+0x40
fffff109`eb2ff4d0 fffff807`1b193ef9     : 00000000`00000020 ffff828c`0a0f8000 ffff9482`aa997d60 ffff9482`a51dd700 : nt!RtlpHpHeapHandleError+0x58
fffff109`eb2ff500 fffff807`1b049cce     : 00000000`00000000 fffff109`eb2ff580 ffff828c`04bcc810 ffff828b`ece601a0 : nt!RtlpLogHeapFailure+0x45
fffff109`eb2ff530 fffff807`1ae3c3b2     : ffff828b`e5010340 00000000`6d4e6fff 00000000`00000110 00000000`00000000 : nt!RtlpHpLfhSubsegmentFreeBlock+0x1aa78e
fffff109`eb2ff5e0 fffff807`1b5b70b9     : 00000000`00000000 00000000`00000000 ffff828c`0220f790 01000000`00100000 : nt!ExFreeHeapPool+0x362
fffff109`eb2ff6c0 fffff807`1af0d16c     : ffff828b`e493d400 ffff828b`ece6a030 ffff828c`04bcc810 fffff807`1b2ee694 : nt!ExFreePool+0x9
fffff109`eb2ff6f0 fffff807`1b242992     : ffff828c`04bcc810 ffff828c`04bcc810 ffff828b`ecdf7840 ffff828b`ece6a030 : nt!IopDeleteFileObjectExtension+0xc0
fffff109`eb2ff740 fffff807`1b246040     : ffff828b`e493d400 ffff828c`0220f790 ffff828c`04bcc7e0 fffff807`1b5b70b9 : nt!IopDeleteFile+0x242
fffff109`eb2ff7c0 fffff807`1ae45c07     : 00000000`00000000 00000000`00000000 ffff9482`a9c8fc90 ffff828c`04bcc810 : nt!ObpRemoveObjectRoutine+0x80
fffff109`eb2ff820 fffff807`1ae45b2e     : 00000000`00000000 ffff828c`0220f750 ffff828c`0220f750 ffff828c`0220f750 : nt!ObfDereferenceObjectWithTag+0xc7
fffff109`eb2ff860 fffff807`1b2a2825     : 00000000`00088081 ffff828c`0220f750 fffff807`1b850bc0 00000000`00088081 : nt!HalPutDmaAdapter+0xe
fffff109`eb2ff890 fffff807`1af87905     : 00000000`00000001 00000000`00000000 fffff109`eb2ff960 ffff828c`0220f758 : nt!MiSegmentDelete+0x155
fffff109`eb2ff8e0 fffff807`1afbd4e9     : 00000000`00000000 fffff807`00000001 00000000`00000000 00000000`00000000 : nt!MiProcessDereferenceList+0xc1
fffff109`eb2ff9a0 fffff807`1af078c5     : ffff828b`ecdf2040 ffff828b`ecdf2040 00000000`00000080 fffff807`1afbd3c0 : nt!MiDereferenceSegmentThread+0x129
fffff109`eb2ffbd0 fffff807`1b0067b8     : ffffd900`5f3c6180 ffff828b`ecdf2040 fffff807`1af07870 00000000`00000000 : nt!PspSystemThreadStartup+0x55
fffff109`eb2ffc20 00000000`00000000     : fffff109`eb300000 fffff109`eb2f9000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28

Answer 1

Hi, I'm Robinson, and I’m happy to help you today.

Please share the minidump files to help identify what is causing the crash.

1-Right-click on Start then click on Run

2-Type: C:\Windows\Minidump and click on OK

3-Compact the minidump files, save them to OneDrive or Google Drive and share them here