Browsers not opening

Question

Since the last time I restarted my computer, every browser I’ve opened except for Edge (Chrome and Firefox) has closed immediately. I’ve tried uninstalling and reinstalling them multiple times, and restarting my computer. There was a post about this problem on the Microsoft forums a few years ago, but following the fix there didn’t do anything. The first time I try each time I restart, the browser opens for a couple seconds, but immediately closes (no error message). After that, attempts to open just don’t do anything.

Answer 1

Did a scan with the antivirus I use, nothing brought up.

Uninstalled antivirus and restarted, no change.

Installed malwarebytes and did a scan, nothing again.

Doing a clean boot let me open it, but it closed after a couple of seconds, and when I tried again it was back to not opening at all.

Answer 2

Sorry for the late reply. Please let me know if you have tried the methods below.

If you have a third-party VPN or Antivirus installed, please try to temporarily uninstall it first then check if the issue persists.

1. Please try to scan your computer for any virus or malware.

Please try to scan your system using Microsoft Safety Scanner or the free edition of Malwarebytes.

https://www.malwarebytes.com/mwb-download/

Microsoft Safety Scanner

https://learn.microsoft.com/en-us/microsoft-365...

2. Perform a Clean Boot

Determine if a background program or a software conflict is causing the issue.

Press Start then search and type: msconfig

Select System Configuration > go to the Services tab.

Select and make sure to put a check mark on "Hide all Microsoft services"

Click Disable all.

Go to Startup tab > Open Task Manager > Disable all the unnecessary services running there. Restart your computer.

Kindly check the support article below for more details

https://support.microsoft.com/en-us/topic/how-t...

Kindly let me know if this helps or if you have any further concerns.

Kind regards,

John DeV

Independent Advisor

Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Answer 3

It was working fine earlier in the day, then I turned my computer off and when I turned it on again a couple hours later, I was having the problem.

No changes recently.

Version 22H2, OS 22621.3007

Answer 4

Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

I will ask a few questions, so I have a better idea of what solutions to provide.

When was the last time it worked properly? Have you made any changes to your computer recently?

What is your current Windows operating system and version? Press Windows key+R to open Run then type: winver

Kind regards,

John DeV

Independent Advisor