Error code 0x80860010 microsoft store

Question

I read the forum, in 2015 people had the same problem, how to solve it, nothing helps to me
Please give me a solution, I have tried all the standard methods that were offered to people like: reset the store, windows app troubleshooter, create new account, update windows etc

Answer 1

Hi, Gachibass Bogdan

Welcome to Microsoft Community.

We understand that you are experiencing problems with the Microsoft Store reporting errors, and given that you have already taken a number of steps that have not been effective, we suggest that you try repairing your system first

1. Run the SFC and DISM tools: Corrupt system files can cause a variety of problems, including problems with the Microsoft Store. Run the System File Checker (SFC) and Deployment Image Service and Management (DISM) tools to repair the Windows image and fix any corrupted system files. Open a command prompt as an administrator and run the following commands:

First, run the SFC command:

sfc /scannow 

Then, run the DISM command:

DISM /Online /Cleanup-Image /RestoreHealth 

This issue may also be network related, you can try the following web related steps:

1. Try to reset the network

Right-click on the start menu ---- "Windows PowerShell (Administrator)" and type (please note that you need to press Enter after each line):

netsh winsock reset 

netsh int ip reset 

ipconfig /release 

ipconfig /renew 

ipconfig /flushdns 

ipconfig /registerdns 

Reboot the device directly after execution

2. Modify DNS:
3. Right-click the network connection icon and select "Open Network and Sharing Center".
4. Click the name of the network you are now connected to, open the Network Status window, click "Properties", and double click "Internet Protocol Version 4 (TCP / IPv4)" in the Network Properties window.
5. Manually set the DNS servers to "4.2.2.1" and "4.2.2.2", click OK.
6. Tap windows+R key, type inetcpl.cpl, open Internet Options, click Advanced, and check "Use SSL 3.0", "Use TLS 1.0", "Use TLS 1.1", "Use TLS 1.2".

After implementing the above program, please reboot the device.

I hope these can help you!

Sincerely

Nicholas | Microsoft Community Support Specialist

Answer 2

Thanks, but nothing helped

Answer 3

This error only occurs on my main account, sometimes it disappears by itself, I tried another account and when logging into the microsoft store it did not happen

Answer 4

Maybe it will help someone, but I fixed the problem by logging out of my microsoft account from windows and switched to a local account

Answer 5

Hi, Gachibass Bogdan

Welcome to Microsoft Community.

Thanks for the program, it will help a lot of people!

Sincerely

Nicholas | Microsoft Community Support Specialist