My name is Jonathan Deives. I'm an Independent Advisor and I will be happy to help you today..
See if your computer is creating minidump files.
These files are in "C:\Windows\Minidump".
Copy any minidump files you have to your desktop and store them in a ZIP file. Then upload the ZIP file to the cloud (OneDrive, Google Drive, Dropbox), choose to share it, and get the link.
Post the link to the ZIP file here.