DPC_WATCHDOG_VIOLATION

Question

I'm having issues with this, and I'm not sure what to do. I've tried everything:

On Mon 3/18/2024 12:10:25 PM your computer crashed or a problem was reported

Crash dump file:	C:\Windows\Minidump\031824-18281-01.dmp (Minidump)
Bugcheck code:	0x133(0x1, 0x1E00, 0xFFFFF8023771E340, 0x0)
Bugcheck name:	DPC_WATCHDOG_VIOLATION
Driver or module in which error occurred:	([0xfffff80236c16572](https://www.google.com/search?q=0xfffff80236c16572 "www.google.com"))
Bug check description:	The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above. This could be caused by either a non-responding driver or non-responding hardware. This bug check can also occur because of overheated CPUs (thermal issue).
Analysis:	This is likely caused by a hardware problem, but there is a possibility that this is caused by a misbehaving driver. <br>This bugcheck indicates that a timeout has occurred. This may be caused by a hardware failure such as a thermal issue or a bug in a driver for a hardware device. <br>Read this article on thermal issues <br>A full memory dump will likely provide more useful information on the cause of this particular bugcheck.
	4 crash dumps have been found and analyzed. Only 3 are included in this report. If one or more dump files were found that could not be analyzed, it means they are corrupted. It's an emergency measure for the system to write out a crash dump file and because of this, it's not uncommon for this process to fail. Often, but not always, it points to a problem in the storage stack. For instance, if the disk that should write out the crash dump file has failed, there will be no crash dump file written out. It is suggested that you run CHKDSK on your system drive to check your drive for errors. <br>No offending third party drivers have been found. Consider using WhoCrashed Professional which offers more detailed analysis using symbol resolution. Also configuring your system to produce a full memory dump may help you. <br> <br>Read the suggestions displayed in the bugcheck analysis above. <br> <br>The analysis process took 0:00:08 (h:mm:ss).

Answer 1

Hi, thank you for that information, in this case, We need to run a Clean installation of the Nvidia driver, this is different from doing DDU or updating the driver as this will remove all entries and replace them with compatible ones, kindly follow the steps from the link below:

https://nvidia.custhelp.com/app/answers/detail/...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Additional note: If the issue persists, I suggest removing the GPU and placing it into another PCIe port available, however, if all fails, I suggest contacting a local technician to physically check the device for any hardware-related issues.

Answer 2

It's a NVIDIA GeForce GTX 1660 Super

Answer 3

Hi, thank you so much for patiently waiting, as per checking and analyzing you have there is an error dxgmms2.sys, this is actually an issue related to your graphics card driver, may I know the make and model of your Graphics card? so that I can provide you steps wherein we will do clean installation of the graphics card driver.

Answer 4

Here it is: https://1drv.ms/u/s!AhqNt95XJ8CK80XxE3CWBM8Yr1uI?e=7mRbUd

Answer 5

Hi, thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

I understand the issue you have, nothing to worry I am here to help, and just to confirm can you still use the affected device? if so, we need to analyze the error, can you please check if you have minidump files on the PC so that we can further examine what is the root cause of the issue?

Press Windows key + E (To open File Explorer)

Click "This PC" > then follow the file path:

C:\Windows\Minidump

Copy the Minidump files and save them to another location like Desktop or Documents.

Then please upload it to Cloud storage like OneDrive or any cloud storage you are using and please share the shareable link here.

To upload and share the link using One Drive:

Go to this link: https://onedrive.live.com/ then upload the file.

Then provide the shareable link by following the steps from this link: https://support.microsoft.com/en-us/office/shar...

Let me know how it goes and I hope that helps.

Bernard