Error with AZ900 scheduling

Guillermo Fernández Renda 21 Reputation points
2021-05-21T15:53:05.557+00:00

I´m trying to schedule for AZ900 certification and the browser returns me an error:
We can’t access your Microsoft profile to schedule your exam. To resolve the issue, try these steps in this order and return to the exam page to schedule the exam: Use Internet Explorer (version 9 or above) or Edge Clear all cache and cookies Use the InPrivate option in Internet Explorer or Edge If the issue persists, you can contact Pearson VUE Support to schedule the exam. If you still need help, please click Ask a question on the Microsoft Certification Program support forum.

A few days before, i went to the Training Days and I have a ticket for the exam. I tried to registry and the browser returns me the same result. I can´t schedule the exam and i can´t do nothing more. Could you help me please?

Not Monitored
Not Monitored
Tag not monitored by Microsoft.
35,104 questions
0 comments No comments
{count} votes

2 answers

Sort by: Most helpful
  1. Leon Laude 85,566 Reputation points
    2021-05-21T16:00:51.987+00:00

    Hi @Guillermo Fernández Renda ,

    Please note that Microsoft Certification / Exams is currently not supported in the Q&A forums, the supported products are listed over here https://learn.microsoft.com/en-us/answers/products.

    You can ask the experts in the dedicated Microsoft Certification - Exams - Exam Registration and Scheduling forum over here:
    https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_exam

    ----------

    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Best regards,
    Leon

    0 comments No comments

  2. Dave Patrick 426.2K Reputation points MVP
    2021-05-21T16:01:15.547+00:00

    Microsoft Certification Program is supported on their own forums. I'd try asking for help with exam scheduling in dedicated forums here. (Participate\Ask A Question)
    Exams/Exam Registration/General Registration Questions
    Exams /Exam Registration and Scheduling/Scheduling with Pearson Vue
    Pearson VUE Customer service
    Pearson VUE contact / chat

    --please don't forget to Accept as answer if the reply is helpful--

    0 comments No comments