Re-enable disabled LinkedIn app

Ben Charbonneau 126

Hi, I'm trying to allow our users to sign in to our website using LinkedIn but I'm currently getting the attached error. I assume that our app got disabled because we set it up over a year ago and it hasn't been used since then. However, I would like to re-enable the application now if that is possible.

Roy Li - MSFT 32,731 Reputation points Microsoft Vendor

2021-05-24T02:08:13.567+00:00

What do you mean by re-enable linkedin app? Are you the developer of LinkedIn app? Where did you meet this error?
Ben Charbonneau 126 Reputation points

2021-05-24T18:45:57.09+00:00

Yes, I'm the developer. The app is no longer showing up in my app dashboard and I'm getting this error while testing sign in with LinkedIn. I tried contacting LinkedIn support but they told me that I had contacted the wrong department so I was hoping that this would be the correct avenue for getting help with reverting the disabled status of my app.
Roy Li - MSFT 32,731 Reputation points Microsoft Vendor

2021-05-25T02:29:19.847+00:00

I'm still confused, you mean you developed the LinkedIn app? Then why you need to get help from LinkedIn support? The LinkedIn APP is not a Microsoft app and questions about using it are not supported in Microsoft Q&A.

So here is my question, is that you that published the LinkedIn app in Partner Center? If you are, did you removed the Linkedin app from the Microsoft Store before, and now you want to re-publish it?
Ben Charbonneau 126 Reputation points

2021-06-01T18:17:03.377+00:00

Alright, so it sounds like I'm in the wrong place. I didn't remove the app. I think it was automatically disabled/removed because it had been left unused for over a year. Do you know how to contact the LinkedIn partner center support? Is it just the Microsoft Partner Center or are they separate?
Roy Li - MSFT 32,731 Reputation points Microsoft Vendor

2021-06-02T02:19:40.48+00:00

If you are not the developer of the LinkedIn app and you can't access to the developer account that owns the LinkedIn app in Microsoft Store, you might need to contact LinkedIn support and ask them to re-publish the app. And that will be out of the scope of Microsoft Q&A because LinkedIn is not a Microsoft product.

Accepted answer

Ben Charbonneau 126 Reputation points

2021-06-03T22:48:48.253+00:00

Ok, I got more details on how to get help from LinkedIn:

If you're contacting us with questions concerning any of the products listed under Consumer Products, you'll need to submit your question to Stackoverflow: https://stackoverflow.com/. It's important to also tag your question with the #LinkedIn hashtag so LinkedIn engineers will see them.
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Re-enable disabled LinkedIn app

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