Why does Show these items link bring up a blank page?

C1TonyB 336 Reputation points
2021-05-21T18:31:16.177+00:00

I click on a document library, select library tab - library settings - permissions for this document library, Show these items, working on it... appears and the window is blank. See attachments.

98715-remotedesktopmanager64-fwxyuanbd3.png

98699-remotedesktopmanager64-hywfoaa12u.png

How do I resolve this?

Microsoft 365 and Office | SharePoint Server | For business
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  1. C1TonyB 336 Reputation points
    2021-05-24T14:26:47.413+00:00
    1. I duplicated in other libraries.
    2. No custom settings.
    3. Cleared browser cache
    4. Duplicated in IE, Chrome and Firefox
    5. SharePoint 2013

    I found that the window finally loaded after 3-5 minutes.


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  1. Echo Du_MSFT 17,316 Reputation points
    2021-05-24T06:39:41.927+00:00

    Hi @C1TonyB ,

    I'm glad to meet with you again.

    Generally speaking, this situation will not occur. We recommend that you perform the following troubleshootings:

    1.Switch to other Document libraries or Sites to see if similar situations occur.

    2.Have you made some custom settings, such as powershell commands?

    3.Clear the browser cache,

    4.Use another browser, such as IE, Edge, Chrome.

    • PS: Your environment is the SharePoint Online or SharePoint Server 2010/2013/2016/2019?

    Thanks,
    Echo Du

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