4,593 questions
- I duplicated in other libraries.
- No custom settings.
- Cleared browser cache
- Duplicated in IE, Chrome and Firefox
- SharePoint 2013
I found that the window finally loaded after 3-5 minutes.
Why does Show these items link bring up a blank page?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 72%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
C1TonyB
336
Reputation points
I click on a document library, select library tab - library settings - permissions for this document library, Show these items, working on it... appears and the window is blank. See attachments.
How do I resolve this?
Microsoft 365 and Office | SharePoint Server | For business
Accepted answer
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C1TonyB 336 Reputation points
2021-05-24T14:26:47.413+00:00 -
Echo Du_MSFT 17,316 Reputation points2021-05-25T01:12:35.803+00:00 Hi @C1TonyB ,
Thanks for your reply.
This may be due to the network either because the page is in the process of loading caused.
You can mark your answer. The behavior will help others who meet the similar issue in the future quickly find the correct answer.
Have a nice day!
Thanks,
Echo Du -
Echo Du_MSFT 17,316 Reputation points
2021-05-27T06:34:55.35+00:00 Hi @C1TonyB ,
Is there anything else I can help with regarding this issue?
You can comment us at any time and we will continue to follow up.Thanks,
Echo Du -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 56.00000000000001%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
David Campbell 1 Reputation point2021-05-27T16:52:42.087+00:00 Did you ever see what might have been causing the long load time? If there were hundreds or thousands of differing permission breaks, then I wouldn't be surprised.
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1 additional answer
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Echo Du_MSFT 17,316 Reputation points
2021-05-24T06:39:41.927+00:00 Hi @C1TonyB ,
I'm glad to meet with you again.
Generally speaking, this situation will not occur. We recommend that you perform the following troubleshootings:
1.Switch to other Document libraries or Sites to see if similar situations occur.
2.Have you made some custom settings, such as powershell commands?
3.Clear the browser cache,
4.Use another browser, such as IE, Edge, Chrome.
- PS: Your environment is the SharePoint Online or SharePoint Server 2010/2013/2016/2019?
Thanks,
Echo Du======================
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