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Freezing Problem

Anonymous
2024-03-12T02:24:41+00:00

I have 2 monitors hooked up to 1 GPU. The system is running Windows 11 Pro with an i9-11900K, GPU gtx 1650, PSU 850, and 32GB of RAM. When I startup my computer first thing;, I load in my CCTV camera system and place it on monitor #1. Then when I load in on monitor #2 either Risk or World of Warship, monitor #1 freezes for a few minutes. What would cause this

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2024-03-12T19:21:27+00:00

    Dear DanDesktop

    Thank you for posting in the Microsoft Community.

    Your issue is due to a graphics card rendering mode conflict between multiple monitors, you can refer to the following steps to try a different rendering mode.

    Adjusting 3D Hardware Acceleration

    1. In the navigation tree pane of the NVIDIA Control Panel, select Manage 3D Sett ings under 3D Settings to open the relevant page.
    2. The options on this Advanced page allow you to change all graphics and rendering settings for 3D applications that utilize Direct3D and OpenGL technologies.
    3. Click the Global Settings tab.
    4. Under Settings, click the setting that corresponds to the Multi-Monitor/Hybrid GPU Acceleration feature and select one of the following options:
    5. Single Monitor Performance Mode: Specify this setting if you have problems with Multi-Monitor mode.
    6. Note: This mode is faster than either of the multi-monitor modes described below.
    7. Compatibility mode is useful if you have two or more active monitors and are running in nView Dual Display mode, or if you are using a different type of graphics card based on an NVIDIA GPU.
    8. When this mode is in effect, OpenGL renders in "compatibility" mode on all monitors, so if different types of GPUs are used, the lowest common feature set for OpenGL applications is the one used by all active GPUs.
    9. Note: OpenGL rendering performance is "slightly lower" than in single-monitor mode.
    • The Multi-Monitor Performance mode is useful if you have two or more active monitors and are running in nView Dual Display mode, or if you are using a different type of graphics card based on an NVIDIA GPU.
    • When this mode is in effect, OpenGL renders in "performance" mode on all monitors, and if different types of GPUs are used, the lowest common feature set for OpenGL applications is the one used by all active GPUs.
    • Note: Although switching or spanning monitors may produce a few short-lived rendering artifacts, the rendering performance is "faster" than in compatibility mode.

    Besides, you can check if there is a setting on your CCTV monitoring software to disable graphics card acceleration, you can try to disable graphics card acceleration in the software, which can also alleviate the issue.

    Best Wish

    Shawn Z | Microsoft Community Support Specialist

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