Problem scheduling an exam with Pearson VUE

lucas souza 1 Reputation point

I am trying to schudele an exam, but I keep receiving the error : "We can’t access your Microsoft profile to schedule your exam."
I have already tried all the sugestions, such as clearing the cache and using different browsers.

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  1. Dave Patrick 426.1K Reputation points MVP

    Microsoft Certification Program is supported on their own forums. I'd try asking for help with exam scheduling in dedicated forums here. (Participate\Ask A Question)
    Exams/Exam Registration/General Registration Questions
    Exams /Exam Registration and Scheduling/Scheduling with Pearson Vue
    Pearson VUE Customer service
    Pearson VUE contact / chat

    --please don't forget to Accept as answer if the reply is helpful--

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