Microsoft Store can't running

Question

My PC is Windows 10, but every time i run Microsoft Store, it couldn't run properly. Please help me.

Answer 1

If the issue still persists, please try performing an In-place Upgrade. Performing this can repair broken operating system files while your personal files, settings and installed applications will not be removed.

Few things to check on the PC

**Unplug all external peripherals except for the Mouse, Keyboard, and LAN cable before starting

**Disable or uninstall any 3rd party Anti-Virus program to prevent it from interfering with the upgrade

Download the media creation tool (Click Download tool now) and save it to your computer.

https://www.microsoft.com/en-us/software-downlo...

Open the tool and select Upgrade this PC now.

Make sure to select Keep personal files and apps.

It might take some time to install Windows 10. Your computer will restart a few times, make sure you don’t turn off your PC.

Kind regards,

John DeV

Independent Advisor

Answer 2

Still didn't work.

Answer 3

Thank you for updating me with that information. If you have a third-party VPN or Antivirus installed, please try to temporarily uninstall it then check if the issue persists.

Please try changing your Region to United States if it helps.

Please let me know if you have tried the methods below.

**Reset the Microsoft Store cache

Press the Windows Logo Key + R to open the Run dialog box,

type wsreset.exe -i

and then select OK.

Note:

A blank Command Prompt window will open, and after about ten seconds the window will close, and Microsoft Store will open automatically.

**Check the Microsoft Store Install Service

Press the Windows Key + S and type in services.msc.

Find the Microsoft Store Install Service and double click, If the status is Running, right click it then select Restart

If disabled, change it to Automatic, click Start and click OK.

**Please try to run SFC and DISM to check for any system errors and corrupted files.

https://support.microsoft.com/en-us/windows/usi...

After that, restart your computer

**Re-register and reinstall the Microsoft Store app

Press Windows key + X

Click and Run Windows PowerShell (Admin)

Copy and paste the command below then press Enter.

Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Restart your computer

Kindly let me know if this helps or if you have any further concerns.

Kind regards,

John DeV

Independent Advisor

Answer 4

The last time is long time ago, i don't remember exactly, about 1 years ago. I tried go to MS Store settings, and repair, reset it but still didn't work

When i go to App setting of MS Store, it shows the total usage of app only takes 290KB while other computer which MS Store run properly is 3.08MB

I think this is the reason of MS Store hanging

Answer 5

Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

I will ask a few questions, so I have a better idea of what solutions to provide.

When was the last time it worked properly? Have you made any changes recently? Have you tried any steps to resolve the issue?

Kind regards,

John DeV

Independent Advisor