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Random Whea Uncorrectable BSODs

Anonymous
2024-03-31T20:22:52+00:00

Hello. I built a pc 4 months ago and couldn't use it since then because of issues. It was at a repair shop for the last month because the mobo was broken and no display. I got it back 2 days ago. Working perfectly fine. 1 day ago working perfectly fine. Today I'm getting WHEA UNCORRECTABLE BSOD. It mostly shuts off without displaying any BSOD but when it does, its always whea. It doesn't reboot by itself when the BSOD is displayed. It's stuck at 100% and I have to manually turn it off and on.

It does this randomly. Whether if I'm using it or it's just idling. Then boots windows right after.

Event viewer says Kernel Power. Sfc scannow says everything is ok.

The only 2nd hand part is the PSU. Everything else is brand new

I cut the power to the pc before sleeping last night but the problem shouldn't be that right?

Minidumps: https://we.tl/t-CfUj87nMIh

Windows for home | Windows 10 | Performance and system failures

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  1. Igor Leyko 111K Reputation points Independent Advisor
    2024-04-02T21:53:55+00:00

    Dump points to hardware problem unfortunately.

    Please check your RAM modes (voltage, frequency, timings) are in compliance with numbers in the motherboard compatibility list for your RAM model.

    Try to reduce RAM frequency and/or increase RAM voltage.

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  2. Anonymous
    2024-04-02T15:25:10+00:00

    Hello.

    Here is the onedrive link of a crash that happened today: https://1drv.ms/u/c/9d95a3e6dad580ca/EU3gC8Ihk5BFrWoJVeXltnEBTaINY8GVkGr6mP2Z-1KhyQ?e=xLWvhQ

    I already updated the BIOS, updated my chipset drivers, updated my gpu drivers and it still does it. Memory diagnosis in extended mode just gets stuck at 21%

    Event viewer keywords for the minidump I mentioned: (70368744177664),(2)

    Additionally, I removed the power switch pins from my motherboard and connected the reset switch to motherboard power switch pins. Crashes got rarer but still persist.

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  3. Igor Leyko 111K Reputation points Independent Advisor
    2024-04-01T14:22:39+00:00

    Hi,

    My name is Igor, it's a pleasure for me to help others and I'll try to help you.

    Unfortunately, your link does not work for me, please use OneDrive instead.

    Meanwhile, this bugcheck indicates that a fatal hardware error has occurred. See details at https://docs.microsoft.com/en-us/windows-hardwa...

    Unfortunately hardware errors mostly cannot be diagnosed using dump files.

    Please clean PC and power supply unit from dust. Update BIOS.

    Run Windows memory diagnostic tool and switch it to extended mode when it starts.

    Check system journal (Event Viewer) for possible errors at these moments, especially Kernel-Power 41 (63) errors. DistributedCOM errors should be ignored.

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  4. Igor Leyko 111K Reputation points Independent Advisor
    2024-03-31T22:41:24+00:00

    Hi,

    My name is Igor, it's a pleasure for me to help others and I'll try to help you.

    Unfortunately, your link does not work for me, please use OneDrive instead. Meanwhile, this bugcheck indicates that a fatal hardware error has occurred. See details at https://docs.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-0x124---whea-uncorrectable-error Unfortunately hardware errors mostly cannot be diagnosed using dump files.

    Please clean PC and power supply unit from dust. Update BIOS. Run Windows memory diagnostic tool and switch it to extended mode when it starts. Check system journal (Event Viewer) for possible errors at these moments, especially Kernel-Power 41 (63) errors. DistributedCOM errors should be ignored.

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  5. Anonymous
    2024-03-31T22:29:09+00:00

    Downloaded Windows again. It's still doing it.

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