Gaming

Question

Candy Crush Jelly Saga app keeps crashing and won't complete start up

Answer 1

I'm glad I could assist you today!

John J.D.

Answer 2

I've done as you suggested. Thanks!!

Answer 3

Thanks, John! I also did the dame as you with neg results. I appreciate your assistance!

Answer 4

Thank you for your patience while I'm testing and gathering information.

I've conducted a test using another PC and an Android device. The issue seems to be specific to Candy Crush Jelly Saga on Windows only.

I recommend leaving a review on the Microsoft Store page of the game to inform the developer about the issue and encourage them to work towards a fix soon. Additionally, you can directly contact the game developer at this link: https://soporto.king.com/contact

John J.D.

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Answer 5

Hi Barnett, I am John J.D., a fellow Microsoft user like you.

I understand your frustration as someone who regularly plays Candy Crush Jelly Saga and other King games. You're not alone, I'm also experiencing the issue of being stuck in endless loading and crashing. I've already tried repairing, resetting the app, and even uninstalling and reinstalling it via Microsoft Store without success.

I've just noticed this problem now. Please allow me to gather more information and test if the issue is with the app or if it's a widespread issue.

John J.D.