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Windows update error changes every time between 0x80070002 and 0x80070003

Anonymous
2024-03-14T04:38:35+00:00

Hi, I have a weird issue with Windows 11 update since one week.

I tried to get Microsoft support thru live chat and even Level 2 Technician could not help me. Technician even downloaded ISO file to repair Windows but it failed. I tried all suggestions available on Microsoft community or available videos. But I give up , no hope.....

Somewhere i read that logfile can identify issue and helps to resolve it. So, herewith I pasted links of CBS and Setupapi.dev logfiles for the reference. Please help me solve this issue. If you need any other log files, please let me know. Thanks

CBS LOG: CBS.log

Setupapi.dev: setupapi.dev.log

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2024-03-14T12:17:10+00:00

A driver couldn't be migrated, and that caused the setup to fail.

From the admin Command Prompt, run:

  • md C:\Drivers
  • DISM /online /export-driver /destination:C:\Drivers

The above commands backup the drivers. After the above operation is complete, run the following command to completely uninstall the Intel(R) Smart Sound Technology (Intel(R) SST) OED driver.

  • pnputil /delete-driver oem96.inf /uninstall /force

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Anonymous
2024-11-11T02:10:10+00:00

I have same issue and these commands not working what can i do else?

Many thanks

The commands were posted for the OP based on the logs submitted. It won't work for everyone. If you're facing the same issue, start a new thread and share your logs there.

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Anonymous
2024-03-15T11:52:46+00:00

Not much idea about the connectivity issue.

The only change we made to the audio driver was to uninstall the Intel(R) Smart Sound Technology (Intel(R) SST) OED driver. Open Device Manager and see if you have a yellow exclamation near the component "Intel(R) Smart Sound Technology (Intel(R) SST) OED".

You can load the drivers from the C:\Drivers (which is were all the drivers were backed up.)

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Anonymous
2024-03-14T13:45:27+00:00

Another driver package failed to migrate.

Install the latest Intel Management Engine software for your Lenovo device. laptops and netbooks :: thinkpad x series laptops :: thinkpad x1 titanium type 20qa 20qb :: 20qa :: 20qa00a8ushttps://pcsupport.lenovo.com/in/en/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-x1-titanium-type-20qa-20qb/20qa/20qa00a8us/downloads/ds548295-intel-management-engine-150-software-for-windows-10-64-bit-version-20h2-or-later-thinkpad-x1-titanium-gen-1?category=Motherboard%20Devices%20%28Backplanes,%20core%20chipset,%20onboard%20video,%20PCIe%20switches%29

(or)

Please run:

  • pnputil /delete-driver oem7.inf /uninstall /force

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  1. Anonymous
    2024-03-15T03:50:21+00:00

    Great. Thanks for the feedback, Av13. :)

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