Microsoft Updates for Windows 10 Version 22H2

Question

Since this morning updates for 22H2 has been showing an error message and won't download. Microsoft Defender anti virus is downloading and installing but not 22H2.

Please let me know the status is and what needs to be done to resolve this issue.

Answer 1

Hi, I'm Elise, a fellow user like yourself and I'd be happy to help with your issue.

There is a known error with this update where it tries to download again, some users are reporting success by deleting the update.

To do this follow these instruction and locate the update by KB number:

https://support.microsoft.com/en-gb/windows/how...

Please let me know if you need any further assistance.

Kind Regards,

Elise

Answer 2

Hi Lester. My update history shows that the update of 22H2, 2023-10 KB5001716 was already successfully installed much earlier. Apparently that's the reason for error currently. So, why am I getting an update that was already received and downloaded/installed successfully ?

Answer 3

Thank you for your reply. I understand your frustration. If you have any specific questions about the steps, please let me know, and I'll be willing to help. Thank you.

Answer 4

I haven't installed any software and I'm not running any 3rd party antivirus.

Last January there was a similar problem and I was told the problem can be corrected adjusting the size of partitions. The partitions were adjusted and that resolved the problem .. until this morning when it started again.

I can try the troubleshooter .. but other steps mentioned here sound too complicated for me. I would have to contact the pc technician.

Answer 5

Hi. My name is Lester, and I am an Independent Advisor. I'm sorry that you are experiencing this issue. I'd be more than happy to assist you.

Have you installed any new software before encountering the Windows Update issue? Sometimes, errors may occur during the update to the latest version of Windows 10 due to third-party antivirus or security software. Try disabling it and then run the update again. If the issue persists, please attempt the following:

Method 1: Temporarily disable any active third-party antivirus program, such as Bitdefender, as it may be interfering with the update.

Method 2: Run the Windows update troubleshooter

Click the Start Menu> Go to settings(gear icon) > Update and Security > Troubleshoot > Other troubleshooters.

Next, under Most Frequent, select Windows Update and click on Run > Follow the screen prompt

Method 3: Reset Windows Components

Enter "Command Prompt" into the Windows search box, then right-click and select "Run as administrator" to proceed. After the Command Prompt opens, input the following commands and press Enter after each:

net stop bits

net stop wuauserv

net stop appidsvc

net stop cryptsvc

Ren C:\Windows\SoftwareDistribution.old

Ren C:\Windows\System32\catroot2 Catroot2.old

net start bits

net start wuauserv

net start appidsvc

net start cryptsvc

Restart your PC then try to update again.

I hope this information is helpful. Please don't hesitate to reach out if you have any more questions. Thank you