Will I delete the folders?
Windows 23H2 Bug
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
I have installed Windows 23H2. Now today it showed to restart the computer to install 23H2. I was confused but still restarted it. But as I restarted it only restarted my computer and didn't do any updating stuff like say "Updates are underway". I tried to restart many times but still same problem. Is this some kind of bug?
Windows for home | Windows 11 | Windows update
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
6 answers
Sort by: Most helpful
-
Anonymous
2024-03-04T10:47:03+00:00 -
DaveM121 891.1K Reputation points Independent Advisor2024-03-04T07:17:28+00:00 Thank you for the screenshots, you already have version 23H2 installed, it is an error that it is appearing in the list to be installed.
Open File Explorer, then navigate to C:\Windows\SoftwareDistribution\Download
Delete the contents of that folder, not the folder itself and restart (not shut down) your PC.
-
Anonymous
2024-03-04T05:43:00+00:00 I have tried Update and Shut down option but still didn't work.
-
Anonymous
2024-03-04T01:38:37+00:00 When I click on the restart button it only restarts. It again also shows to restart your device
-
DaveM121 891.1K Reputation points Independent Advisor
2024-03-03T18:10:05+00:00 Hi, I am Dave, I will help you with this.
1
Open the Settings App and go to Windows updates, do you see the 23H2 update listed there ready to install?
2
Click your Start Button, then just type winver and press Enter, please provide a screenshot of the resulting dialog box.