HI Dmitry-8536,
1.Could you please enter winver in command prompt on local win10 computer and RDS related servers then look the os version and os version number ?[for example windows 10 enterprise 1809 (os build 17763.316)]
2.Could you please explain your RDS deployment information?
3.Are all domain users(include domain admin) have the same issue?
4.We need to enable below log on local computer then reproduce our issue. In general, there are 3 phrase when we open the remoteapp,
can we find which phrase did we stop and why we stop at this phrase in event logs?
in general ,there are 3 phrase:
(1)initiating remote connection
(2)securing remote connection
(3)configuring remote connection
In win10 client side:
event viewer\windows logs\
application
security
system
Event Viewer – Applications and Services Logs -Microsoft-terminalservices-clientactivatexcore
microsoft-winodws-terminalservices-rdpclient/analytic enable
microsoft-winodws-terminalservices-rdpclient/debug enable
microsoft-winodws-terminalservices-rdpclient/operational enable
Event Viewer – Applications and Services Logs -Microsoft-Windows-RemoteDesktopServices-SessionServices_Operational
Event Viewer – Applications and Services Logs -RemoteApp and Desktop Connections_Operational
Event Viewer – Applications and Services Logs -Microsoft-Windows-RemoteDesktopServices-RdpCoreTS_Admin
Event Viewer – Applications and Services Logs -Microsoft-Windows-RemoteDesktopServices-RdpCoreTS_Operational
Event Viewer – Applications and Services Logs -Microsoft-Windows-RemoteDesktopServices-sessionservices
In RDS related servers (RDSH,RDCB,RDweb,RDgateway) side:
Please check if there are more related logs when we reproduce the issue.
event viewer\windows logs\
application
security
system
(Rdpclient-analytic (Microsoft-Windows-TerminalServices-ClientActiveXCore)
microsoft-winodws-terminalservices-rdpclient/analytic enable
microsoft-winodws-terminalservices-rdpclient/debug enable
microsoft-winodws-terminalservices-rdpclient/operational enable
Event Viewer – Applications and Services Logs – Microsoft – Windows-remoteapp and desktop connections
Event Viewer – Applications and Services Logs – Microsoft – Windows – RemoteDesktopServices-****
Event Viewer – Applications and Services Logs – Microsoft – Windows –remote desktop management service
Event Viewer – Applications and Services Logs – Microsoft – Windows-remoteapp and desktop connection management
Event Viewer – Applications and Services Logs – Microsoft –Windows-TerminalServices-*
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